Wayne J Davidson

Author:

Wayne Davidson

ISBN #:

0849936608

Author:

Wayne Davidson

ISBN #:

0896939707

US Patent:

6434121, Aug 13, 2002

Filed:

Aug 21, 1991

Appl. No.:

07/748147

Inventors:

Wayne Alan Davidson - Winfield IL
Diana Schlag Winter - Chicago IL

Assignee:

Lucent Technologies, Inc. - Murray Hill NJ

International Classification:

H04J 302

US Classification:

370270, 370384, 370422, 370904, 379111, 37921401, 37926511, 379269, 379 9414

Abstract:

A computer connected to an ISDN central office switch via an ISDN digital subscriber line, provides management information regarding activities of a plurality of telephone agents. The computer has shared call appearances with a number of telephone agent stations and receives shared call appearance associated messages from the switch reflecting call handling messages exchanged between the ISDN switch and each of the agent stations. The messages are interpreted by the computer, which generates station status information and management information such as the number of calls handled, average holding time per call, etc. The computer may be connected simultaneously to several central offices via ISDN subscriber lines and generate management information for a group of geographically separated agents, such as home telemarketing agents operating out of their individual homes and connected to different central offices. Based on the generated status and management information, the computer performs an incoming call management function by selecting agents connected to different switches for handling incoming calls and transmitting to the ISDN switch appropriate messages for causing the switch to transfer incoming calls to the selected agents. Additionally, the computer performs an outgoing call management function by initiating outgoing calls and causing the switch to connect an answering party to an agent, selected by the computer on any of the switches.

US Patent:

20090243897, Oct 1, 2009

Filed:

Jul 17, 2008

Appl. No.:

12/174798

Inventors:

Wayne A. Davidson - Leesburg VA, US
Beth L. Davidson - Leesburg VA, US

International Classification:

H03M 11/00

US Classification:

341 22

Abstract:

A method and apparatus for entry of alphabetical characters and numeric characters using a touch pad or display screen on an electronic device (e.g., cell phone, GPS navigation system). The touch pad or display has numbers and letters displayed in an optimal arrangement to allow rapid entry of characters by depressing, touching or sliding of a finger. Electronic circuitry beneath the pad or display can detect whether the user is fully depressing, slightly touching, or sliding a finger across the pad or display. Recognition of the specific finger action indicates the specific letters, numbers, or special symbols to be entered into the device application (e.g., SMS text, email, navigation, etc.)

US Patent:

20110055697, Mar 3, 2011

Filed:

Jun 1, 2010

Appl. No.:

12/791542

Inventors:

Wayne Davidson - Leesburg VA, US
Beth Davidson - Leesburg VA, US

International Classification:

G06F 3/01
G06F 3/033
G06F 3/048

US Classification:

715702, 715863, 715773

Abstract:

A method and apparatus for improving the accuracy and usability of alphanumeric keypads and control functions on touch-screen devices by employing multi-function buttons and the actuation of multiple buttons in sequence by sliding a finger across the touch-screen. Potential applications include cell phones, smart phones, calculators, handheld scanners, gaming systems, remote controls, GPS navigation devices, and ultra small laptop computers. A first embodiment is an alphanumeric keypad for a touch-screen smart phone. In this embodiment, a modified QWERTY keypad layout is employed to allow selection of the most frequently used letters by touching the display and the selection of less frequently used letters by sliding a finger on the display. In this first embodiment, multiple letters can be entered in sequence by sliding from one button to either an adjacent or non-adjacent button. A second embodiment is a numeric keypad for entering phone numbers on a touch-screen phone.

US Patent:

48737178, Oct 10, 1989

Filed:

Jun 14, 1988

Appl. No.:

7/206467

Inventors:

Wayne A. Davidson - Winfield IL
John P. Ernst - Warrenville IL
Marybeth Herkes - Aurora IL
Ram Kuppuswami - Wheaton IL
Timothy A. Satalich - Warrenville IL
John J. Stanaway - Wheaton IL

Assignee:

American Telephone and Telegraph Company, AT&T Bell Laboratories - Murray Hill NJ

International Classification:

H04M 342

US Classification:

379157

Abstract:

A call coverage arrangement in which coverage personnel are informed of the switch-hook status of covered terminals by way of a single two-part indicator on the coverage terminal. The two-part indicator indicates switch-hook status for any one of a number of covered terminals. The first part of the indicator identifies the covered terminal and the second part defines the switch-hook status of the identified terminal. The arrangement is flexible in providing coverage for additional terminals and in providing coverage via forwarding from any termianl, since there is no need to assign and dedicate status indicators to particular terminals.

US Patent:

49320505, Jun 5, 1990

Filed:

Jun 30, 1989

Appl. No.:

7/374115

Inventors:

Wayne A. Davidson - Winfield IL
Daniel H. Larson - Downers Grove IL

Assignee:

AT&T Bell Laboratories - Murray Hill NJ

International Classification:

H04M 354

US Classification:

379211

Abstract:

A switching system in which telecommunications features are improved by the use of the proximity status of a telephone station set user. The status is transmitted to the switching system over the same telephone line used for the station set. The proximity status information simply defines the presence or absence of a person to answer calls to the station set without identifying a particular person.

US Patent:

49882090, Jan 29, 1991

Filed:

Dec 29, 1988

Appl. No.:

7/291814

Inventors:

Wayne A. Davidson - Winfield IL
Sahadat Hossain - Batavia IL

Assignee:

AT&T Bell Laboratories - Murray Hill NJ

International Classification:

H04M 1100

US Classification:

370 582

Abstract:

A computer connected to an ISDN switch via an ISDN digital subscriber line, provides management information regarding activities of a plurality of telephone agents. The computer has shared call appearances with a number of telephone agent stations and receives shared call appearance associated messages from the switch reflecting call handling messages exchanged between the ISDN switch and each of the agent stations. The messages are interpreted by the computer which generates station status information and management information such as the number of calls handled, average holding time per call, etc. The computer may be connected simultaneously to several central offices via ISDN subscriber lines and generate management information for a group of geographically separated agents, such as home telemarketing agents operating out of their individual homes and connected to different central offices.

US Patent:

50621033, Oct 29, 1991

Filed:

Dec 29, 1988

Appl. No.:

7/291813

Inventors:

Wayne A. Davidson - Winfield IL
Diana S. Winter - Chicago IL

Assignee:

AT&T Bell Laboratories - Murray Hill NJ

International Classification:

H04J 302

US Classification:

370 581

Abstract:

A computer connected to an ISDN central office switch via an ISDN digital subscriber line, provides management information regarding activities of a plurality of telephone agents. The computer has shared call appearances with a number of telephone agent stations and receives shared call appearance associated messages from the switch reflecting call handling messages exchanged between the ISDN and each of the agent stations. The messages are interpreted by the computer, which generates station status information and management information such as the number of calls handled, average holding time per call, etc. The computer may be connected simultaneously to several central offices via ISDN subscriber lines and generate management information for a group of geographically separated agents, such as home telemarketing agents operating out of their individual homes and connected to different central offices. Based on the generated status and management information, the computer performs an incoming call management function by selecting agents connected to different switches for handling incoming calls and transmitting to the ISDN switch appropriate messages for causing the switch to transfer incoming calls to the selected agents. Additionally, the computer performs an outgoing call management function by initiating outgoing calls and causing the switch to connect an answering party to an agent, selected by the computer on any of the switches.

US Patent:

50238680, Jun 11, 1991

Filed:

Apr 3, 1990

Appl. No.:

7/504711

Inventors:

Wayne A. Davidson - Winfield IL
Diana S. Winter - Chicago IL

Assignee:

AT&T Bell Laboratories - Murray Hill NJ

International Classification:

H04Q 1104
H04J 312
H04M 1100

US Classification:

370 62

Abstract:

A computer connected to an ISDN switch via an ISDN digital subscriber line, has shared cell appearances with a number of telephone stations connected to the switch and on the basis of shared call appearance associated messages from the switch, controls the forwarding of calls directed to the stations with which it has a shared call appearance. The associated messages are interpreted by the computer, which generates station status information. The computer responds to messages associated with predefined ones of the stations to select an alternate destination for the call and to transmit ISDN messages to the switch to cause the call to be forwarded to the selected alternate destination. Calls may be forwarded depending on call type, called number or other criteria. The computer responds to calls forwarded to it in the event that an associated station is busy and connects a holding party to the principal phone when the principal phone is no longer busy.