Israel D Ostolaza

Service Manager At Connextions

view source

Position:

Service Manager at Connextions

Location:

Dallas/Fort Worth Area

Industry:

Management Consulting

Work:

Connextions since Sep 2012
Service Manager
New Haven Board of Education Sep 2009 - Aug 2010
Social Service Worker for the Department of DSS
St Francis of Lima Sep 2008 - Jan 2009
Teacher/ Social Worker

Education:

Albertus Magnus College 2008 - 2011
Social Service work, Education Connecticut College
AA, Early Child growth and Development

Interests:

I am young professional that believes in the education of young children, I am highly motivated hard working and also Addicted to school LOL!!! I have set goals in my life in order to stay focus with in my path of success. I have a main goal is to become a principal of an educational institution. one of my passions in life is also helping out families with in the community that I work in. helping out parents of children that are in need, Building a partnership with the family of the community. Helping out parents with the process of enrolling their children into the Head Start Program and creating a Family partnership goals to help out the families achieve those goals and the passion that they have for the main goal. I have worked as a Social worker and it is rewarding to see many people go from one level into another in there life. I have truly been blessed through out my whole life and have had many success in life. There is a saying the sky is the limit for those who dare to reach.

Languages:

Spanish

Israel Ostolaza Euless, TX

view source

Work:

Albertus Magnus College- Social
New Haven, CT
2010 to 2010
Customer service Ambella Home Collections
Dallas, TX
Customer service

Skills:

Experienced in maintaining a high volume of customer care in a fast paced environment. Able to resolve customer related concerns, and maintain the integrity of the company's standards. Able to communicate, and interact well with both management, and employees. Proficient in answering phones, and scheduling appointments. Proficient in Microsoft, Excel, PowerPoint, Outlook computer programs. Experienced in entering detailed notes, and taking information crucial to the ongoing care of the customer's needs and communication to other staff members. Evaluating and putting procedures into practice. Working with team to accomplish same objective. Consistent in performing, and maintaining highest level of integrity while accomplishing companies standards and expectations. Proven ability to satisfy customer's needs, and build positive relationships. Experienced working in conflict resolution with peers, and customers. Experienced in updating and filing guest files in both computer, and filing cabinets. Experienced in keeping inventory, and ordering supplies. Experienced in operating and maintaining cash drawer and credit card machines. Able to multi task. Have operated in the responsibility of being a key holder to both open and close facilities. Enjoy giving tours and comfortable answering questions concerning the facilities available. Experienced in being responsible for the upkeep of desk cleanliness, and maintaining work area. Learns new procedures quickly.

Israel Ostolaza

view source