Tom Nell

Enterprise Support Manager And Supervisor And Technology Specialist

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Location:

Katy, TX

Industry:

Information Technology And Services

Work:

Video Insight 2010 - 2016
Director, Technical Services Organization
Ca Technologies 2005 - 2009
Senior Manager, Technical Support
Ca Technologies 1997 - 2005
Enterprise Support Manager and Supervisor and Technology Specialist
Computer Associates, Inc 2002 - 2005
Enterprise Support Manager
Ca Technologies 1997 - 2002
Support Engineer | Senior Support Engineer | Support Specialist

Education:

Dowling College 2001 - 2002
Master of Business Administration, Masters, Information Systems Management University of Washington 1985 - 1988
Bachelors, Bachelor of Arts, Bachelor of Science, Chemical Engineering, Chemistry

Skills:

Cross Functional Team Leadership
Security
Enterprise Software
Cloud Computing
Professional Services
Management
Process Improvement
Project Management
Leadership
Disaster Recovery
Program Management
Outsourcing
It Management
Itil
Team Building
Vendor Management
Service Delivery
Business Management
Business Strategy
Business Transformation
Change Management
Customer Experience
Software Lifecycle
Customer Satisfaction
Team Leadership
Change Leadership
Customer Relations
Global Staff Management
Managing Global Operations
Organizational Design
Qos
Software Solution Architecture
Procedure Development
Cmdb
Communication
Customer Service Management
Positive Employee Relations
Enterprise Architecture Planning
Security Incident and Event Management
Leading Large Teams
Professional Mentoring
Team Mentoring
Leading Organizational Change
Problem Solving
Public Speaking
Strategic Technology Planning
Strategic Thinking
Systems Management
Multi Cultural Team Management
Network Virtualization

Interests:

Enterprise Prioritization
Strategic Technology Planning
Project Portfolio Management
It Infrastructure and Operations
It Strategy and Assessment
It Organizational Development
Data Center Management
Virtualization Management
Executive and Stakeholder Management
It Security and Risk Management
Program and Project Management
Standard Operating Procedures (Sops)
It Resource Allocation
It Service Management

Certifications:

Ccit, Mcp and Cne

Manager Clinical Research

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Work: