Sonora C Cox

Collections Representative

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Location:

1330 west 89Th St, Cleveland, OH 44106

Industry:

Financial Services

Work:

Adecco Staffing, USA - Winterville, NC since Nov 2012
Collections Representative
Lent Inc. d.b.a. Ashley Furniture Homestore - Eastern North Carolina Apr 2012 - Aug 2012
Customer Service Representative
AmeriTemps, Inc. - Independence, Ohio Aug 2006 - Aug 2011
Customer Care Manager/Home Warranty Coordinator
National Dentex Corp - Cleveland, Ohio Jul 2008 - Aug 2010
Office manager
Delta Air Lines - Atlanta, GA Feb 2008 - Jun 2008
Flight Attendant

Education:

DeVry University 2012 - 2014
Bachelors of Applied Science, Health/Health Care Administration/Management Raphel's School of Beauty Culture 2010 - 2010
Associate, Managing Manicurist Polaris Career Center 2001 - 2003
Associate of Applied Science, Dental Assisting/Assistant Berea High School 1999 - 2003
Diploma, General Studies

Skills:

Photoshop
Microsoft Excel
Powerpoint
Microsoft Word
Data Entry
Customer Service
Time Management
Management
Troubleshooting
Telephone Skills
Team Building
Event Planning
Team Leadership
Accounts Payable
Accounts Receivable
Account Reconciliation
Account Management
Customer Retention
Customer Support
Dental Care
Dental Assisting
Dental Software
Marketing Communications
Social Media Marketing
Hands on Training
Team Oriented
Front Office
Organizational Effectiveness
Inventory Management
Inventory Control
Hipaa
Osha
Medical Coding
Medical Billing
Medical Records
Medical Terminology
Dental Insurance
Billing Systems
Deposits
Filing
Eob
Benefits Analysis
Phone Etiquette
Multi Line Phone

Accounts Payable Specialist

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Location:

Cleveland, OH

Industry:

Hospital & Health Care

Work:

Cleveland Metropolitan School District
Accounts Payable Specialist
Angel Dental Care 2017 - Sep 2017
Dental Office Manager
Hudec Dental 2014 - 2017
Specialty Services Manager
Northcoast Dental Center Jul 2014 - Sep 2014
Front Desk and Hygiene Assistant
Q-Land Productions 2011 - 2013
Public Relations Manager and Event Manager

Education:

University of Phoenix 2017 - 2020
Bachelor of Applied Science, Bachelors, Business Management, Accounting Full Sail University 2009 - 2011
Bachelors, Bachelor of Arts, Marketing Polaris Career Center 2001 - 2003

Skills:

Records Management
Social Media Marketing
Problem Solving
Accounts Payable and Receivable
Productivity Improvement
Staff Development
Recruiting
Patient Satisfaction

Sonora Cox Cleveland, OH

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Work:

Adecco
Winterville, NC
2012 to 2013
Collections Representative Q-Land Productions LLC
Cleveland, OH
2011 to 2013
PR Manger/Event Coordinator Salem Dental Lab
Cleveland, OH
2008 to 2010
Office Manager/Dental Lab Assistant/Dispatcher Delta/Northwest Airlines
Atlanta, GA
2007 to 2008
Flight Attendant Dental Staff Services
Independence, OH
2003 to 2007
Office Coordinator (temporary employee)

Education:

Full Sail UNiversity
Orlando, FL
2012 to 2013
AA in Public Relations & Marketing Delta Airlines Training Center
Atlanta, GA
2007 to 2008
Certificate of Completion in Flight Attendant Trainig Polaris Career Center
Middleburg Heights, OH
2001 to 2003
Certificate of Completion in Dental Assisting

Skills:

Staff development and training, Records management, Accounts Payable/Receivable, Bookkeeping & Payroll, Microsoft Word, Excel, PowerPoint, Outlook, Publisher, Vista, Windows8, Patterson Eaglesoft Programs, Dental Writer Programs, PracticeView Programs, Oracle System, Kronos Payroll System, ADP Payroll System, ABS System, Clean, Sterilize and Disinfect Instruments, Preparation and clean up of operatory and lab areas - Comply with OSHA, OSDB, EPA, and CDC Standards, Excellent/Professional on Telephone Greet and Assist Patient, Took and mixed impressions; disinfected and operated autoclave, Four-handed chair-side; take developed and mount X-rays, Trimmed models, made trays/temps and OSHA prescribed sterilizations, Operated the ultra-sonic post-operative instruction and oral hygiene as well as period charting. Office Management, Team-building & Supervision, Staff Development & Training, Policies & Procedures Manuals, Report & Document Preparation, Spreadsheet & Database Creation, Accounts Payable/Receivable, Bookkeeping & Payroll, Records Management, Meeting & Event Planning, Inventory Management, Expense Reduction, Excellent Organizational Skills, Telephone Answering 12-Line System, Word Processing and Typing, 10-Key Calculator, Filing , Data Entry,

Sonora Cox Cleveland, OH

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Work:

Aspen Dental

2013 to 2000
Patient Services Representative/Dental Assistant Adecco/BB&T Bank
Winterville, NC
2012 to 2013
Collections Representative Q-Land Productions, LLC
Cleveland, OH
2011 to 2013
PR Manger/Event Coordinator Salem Dental Lab
Cleveland, OH
2008 to 2010
Office Manager/Dental Lab Assistant/Dispatcher Delta/Northwest Airlines
Atlanta, GA
2007 to 2008
Flight Attendant Dental Staff Services
Cleveland, OH
2003 to 2007
Office Coordinator (temporary employee)

Education:

Full Sail University
Orlando, FL
2012 to 2014
BA in Public Relations & Marketing Polaris Career Center
Middleburg Heights, OH
2001 to 2003
Certificate of Completion in Dental Assisting

Skills:

Customer Service/Dental Assisting Office management Staff development and training Records management Accounts Payable/Receivable Bookkeeping & Payroll Microsoft Word, Excel, PowerPoint, Outlook, Publisher, Vista, Windows8 Cash Management Patterson Eaglesoft Programs Dental Writer Programs PracticeView Programs Oracle System Kronos Payroll System ADP Payroll System ABS System ADC Dental Program

Sonora Cox Greenville, NC

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Work:

Adecco USA
Winterville, NC
Nov 2012 to Mar 2013
Collections Representative I Ashley Furniture Home Store
Greenville, NC
Apr 2012 to Aug 2012
Customer Service Representative AmeriTemps
Independence, OH
Aug 2006 to Aug 2011
Customer Care Manager Salem Dental Lab
Cleveland, OH
Jul 2008 to Aug 2010
Office Manager Delta Airlines
Atlanta, GA
Feb 2008 to Jun 2008
Flight Attendant Northwest Airlines
Minneapolis-Saint Paul, MN
Oct 2007 to Jan 2008
Flight Attendant Dental Staff Services
Cleveland, OH
May 2003 to Mar 2007
Office Coordinator

Education:

Colorado Technical Institute
Denver, CO
2013 to 2014
Associates of Applied Science in Health Services Administration & Marketing Polaris Career Center
Middleburg Heights, OH
2001 to 2003
Associates in Dental Assisting Berea High School
Berea, OH
1999 to 2003
Diploma in General Studies

Skills:

Practical Experience using Microsoft Word, Excel, PowerPoint, Publisher, Windows XP and Vista, use of the Internet, Extensive training and Practical experience with Patterson Eaglesoft Programs, Dental Writer Programs, and PracticeView Programs