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Shantary A Sexton

from Houston, TX

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  • Shantary Sexton

Shantary Sexton Phones & Addresses

  • Houston, TX

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  • Position:
    Shantary a. sexton 4802 richmond knoll ln. (832) 693-3116 fresno, tx 77545 [email protected] objective professional individual seeking a career opportunity with a progressive organization that will fully utilize my strong managerial experience, organizational background, polished skills in excellent customer service, and/or extensive aide care. computer skills and knowledge ability to multi-task and good time management ability to set priorities as they change work independently with limited daily supervision interacts and communicates effectively to coordinate work, resolve problems and obtain information ability to make sound decisions and to solve practical operational problems microsoft word, excel, access, powerpoint, and outlook express, etc. employment experience xerox - acs houston, tx 03/2011-present customer service representative answered incoming calls from the public and followed through by relaying information to appropriate technician for action. maintained verbal contact with callers for the purpose of updating in-progress work orders for work being done in their area. managed a high-volume workload within a deadline-driven environment. resolved an average of 550 inquiries in any given week and consistently met performance benchmarks in all areas (speed, accuracy, volume). became the lead "go-to" person for particularly challenging calls as one of the companys primary mentors/trainers of both new and established employees. helped company attain the highest customer service ratings (as determined by external auditors) -- earned 100% marks in all categories including communication skills, listening skills, problem resolution and politeness. officially commended for initiative, enthusiasm, tenacity, persuasiveness, intense customer focus and dependability in performance evaluations. noel healthcare houston, tx 02/2009-03/2011 home health aide changed patients dressings. performed a variety of duties as requested by client, such as obtaining household supplies and running errands. accompanied clients to doctors' offices and on other trips outside the home, providing transportation, assistance and companionship. administered prescribed oral medications under written direction of physician or as directed by home care nurse and aide. massaged patients and apply preparations and treatments, such as liniment, alcohol rubs, and heat-lamp stimulation. maintained records of patient care, condition, progress, and problems in order to report and discuss observations with a supervisor or case manager. provided patients with help moving in and out of beds, baths, wheelchairs or automobiles, and with dressing and grooming. provided patients and families with emotional support and instruction in areas such as preparing healthy meals, independent living, and adaptation to disability or illness. changed bed linens, wash and iron patients' laundry, and clean patients' quarters. entertained, conversed with, or read aloud to patients to keep them mentally healthy and alert. planned, purchased, prepared, and served meals to patients and other family members, according to prescribed diets. directed patients in simple prescribed exercises and in the use of braces or artificial limbs. checked patients' pulse, temperature and respiration. living tree transport houston, tx 05/2007-02/2009 office manager provided administrative support and helped manage staff members. prepared timesheet and expense reports. responsible for staff scheduling reports and requirements. maintained calendar of appointments, meetings, and travel itineraries. used computers and computer systems (including hardware and software) to program, set up functions, enter data, and process information education sandford brown institute, 2010 present medical assistant relevant coursework: medical records, medical office procedures, medical terminology, business management and leadership, introduction to accounting, and personal finance concepts. certifications cpr certification sent from my iphone sent from my iphone sent from my iphone http://houston.craigslist.org/csr/4160352169.html sent from my iphone http://houston.craigslist.org/csr/4163383913.html sent from my iphone http://houston.craigslist.org/csr/4286175117.html sent from my iphone http://houston.craigslist.org/ofc/4290801607.html sent from my iphone http://houston.craigslist.org/csr/4294434196.html sent from my iphone http://houston.craigslist.org/csr/4331787198.html sent from my iphone http://houston.craigslist.org/csr/4331126660.html sent from my iphone http://houston.craigslist.org/ofc/4332006857.html sent from my iphone sent from my iphone http://houston.craigslist.org/ofc/4370705259.html sent from my iphone

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Shantary Sexton Houston, TX

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Work:
Shantary A. Sexton 4802 Richmond Knoll Ln. (832) 693-3116 Fresno, TX 77545 [email protected] Objective Professional individual seeking a career opportunity with a progressive organization that will fully utilize my strong managerial experience, organizational background, polished skills in excellent customer service, and/or extensive aide care. Computer Skills and Knowledge Ability to multi-task and good time management Ability to set priorities as they change Work independently with limited daily supervision Interacts and communicates effectively to coordinate work, resolve problems and obtain information Ability to make sound decisions and to solve practical operational problems Microsoft Word, Excel, Access, PowerPoint, and Outlook Express, etc. Employment Experience Xerox - ACS Houston, TX 03/2011-Present Customer Service Representative Answered incoming calls from the public and followed through by relaying information to appropriate technician for action. Maintained verbal contact with callers for the purpose of updating in-progress work orders for work being done in their area. Managed a high-volume workload within a deadline-driven environment. Resolved an average of 550 inquiries in any given week and consistently met performance benchmarks in all areas (speed, accuracy, volume). Became the lead "go-to" person for particularly challenging calls as one of the companys primary mentors/trainers of both new and established employees. Helped company attain the highest customer service ratings (as determined by external auditors) -- earned 100% marks in all categories including communication skills, listening skills, problem resolution and politeness. Officially commended for initiative, enthusiasm, tenacity, persuasiveness, intense customer focus and dependability in performance evaluations. Noel Healthcare Houston, TX 02/2009-03/2011 Home Health Aide Changed patients dressings. Performed a variety of duties as requested by client, such as obtaining household supplies and running errands. Accompanied clients to doctors' offices and on other trips outside the home, providing transportation, assistance and companionship. Administered prescribed oral medications under written direction of physician or as directed by home care nurse and aide. Massaged patients and apply preparations and treatments, such as liniment, alcohol rubs, and heat-lamp stimulation. Maintained records of patient care, condition, progress, and problems in order to report and discuss observations with a supervisor or case manager. Provided patients with help moving in and out of beds, baths, wheelchairs or automobiles, and with dressing and grooming. Provided patients and families with emotional support and instruction in areas such as preparing healthy meals, independent living, and adaptation to disability or illness. Changed bed linens, wash and iron patients' laundry, and clean patients' quarters. Entertained, conversed with, or read aloud to patients to keep them mentally healthy and alert. Planned, purchased, prepared, and served meals to patients and other family members, according to prescribed diets. Directed patients in simple prescribed exercises and in the use of braces or artificial limbs. Checked patients' pulse, temperature and respiration. Living Tree Transport Houston, TX 05/2007-02/2009 Office Manager Provided administrative support and helped manage staff members. Prepared timesheet and expense reports. Responsible for staff scheduling reports and requirements. Maintained calendar of appointments, meetings, and travel itineraries. Used computers and computer systems (including hardware and software) to program, set up functions, enter data, and process information Education Sandford Brown Institute, 2010 Present Medical Assistant Relevant coursework: Medical Records, Medical Office Procedures, Medical Terminology, Business Management and Leadership, Introduction to Accounting, and Personal Finance Concepts. Certifications CPR Certification Sent from my iPhone Sent from my iPhone Sent from my iPhone http://houston.craigslist.org/csr/4160352169.html Sent from my iPhone http://houston.craigslist.org/csr/4163383913.html Sent from my iPhone http://houston.craigslist.org/csr/4286175117.html Sent from my iPhone http://houston.craigslist.org/ofc/4290801607.html Sent from my iPhone http://houston.craigslist.org/csr/4294434196.html Sent from my iPhone http://houston.craigslist.org/csr/4331787198.html Sent from my iPhone http://houston.craigslist.org/csr/4331126660.html Sent from my iPhone http://houston.craigslist.org/ofc/4332006857.html Sent from my iPhone Sent from my iPhone http://houston.craigslist.org/ofc/4370705259.html Sent from my iPhone

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