Customer service skills • Proficient in Microsoft Office Applicati... • Proficient in QuickBooks • TCP/IP and Subnetting • Web Page Design/HTML • VMware • Computer Configuration • Proficient in Vision • Microsoft Server/Client
U.s. Department of State
Diplomatic Security Officer
Genworth Financial Feb 2014 - Dec 11, 2016
Service Desk Analyst
Wells Fargo Feb 2013 - Feb 2014
Technical Specialist
Mid-Atlantic Source One of Va May 2011 - Oct 2012
Telecommunications Technician
Eastern Lock & Key Jun 2008 - May 2011
Office Manager
Education:
Ecpi University 2010 - 2012
Associates
Skills:
Microsoft Office Active Directory Windows Server Vmware Router Configuration Html Photoshop Windows Server 2008 Microsoft Office 2007 Dns Quickbooks Tcp/Ip Subnetting Fiber Optics Cat5 Cat6 Coax Splicing Windows 7 Windows Xp Help Desk Support Printers Software Installation Bmc Remedy Wireless Networking Technical Support Visio Troubleshooting
Jun 2008 to 2000 Office Manager/DispatcherJob Shadow Richmond, VA Dec 2007 to Feb 2008Henrico County Divisions of Recreation and Parks Richmond, VA Jun 2005 to Aug 2005 Student Aide
Education:
ECPI College of Technology Glen Allen, VA Jan 2011 to Jan 2012 A.S. in Network SecurityHighland Springs High School Highland Springs, VA 2008 DiplomaJ. Sargeant Reynolds Community College Dual Enrollment Computer Systems Technology
Skills:
Customer service skills, Proficient in Microsoft Office Applications, Proficient in QuickBooks, TCP/IP and Subnetting, Web Page Design/HTML, VMware, Computer Configuration, Proficient in Vision, Microsoft Server/Client