Outlook Amusements since Sep 2009
Customer Service Training Manager
Advantage Sales & Marketing Jun 2009 - Sep 2009
District Sales Manager (Temporary / Full Time)
Jitterbug Jul 2008 - Jan 2009
Channel Sales Manager / Instructional Designer (Temporary Employee; Contractor)
HELIO, LLC Jan 2007 - Jul 2008
Sales Training Manager
Canon U.S.A. Inc. Oct 2004 - Dec 2006
Sales Trainer
Education:
Langevin Learning Services 2008 - 2008
Certification, Instructional Design
University of Phoenix 2005 - 2008
MBA, Business
Iowa State University - College of Business 1998 - 2003
Bachelors of Science, International Business and Management
Decatur Classical School
Niles West
Skills:
Training Sales Management Strategy Coaching Crm Sales Management Team Building Employee Training Product Management Instructional Design Customer Experience Program Management Retail Account Management Leadership Customer Service Team Leadership Analysis Strategic Planning Marketing Call Centers Team Management Customer Retention Marketing Strategy Software Documentation New Business Development E Learning Salesforce.com Strategic Partnerships Customer Satisfaction Business Development Sales Operations Competitive Analysis Entrepreneurship Process Improvement Customer Relationship Management Cross Functional Team Leadership Vendor Management Scuba Diving Leadership Development
Todd Hall Elementary School Lincolnwood IL 1985-1986, Stephen Decatur Classical Elementary School Chicago IL 1986-1989, Lincoln Junior High School Skokie IL 1992-1993, Lincoln Hall Middle School Lincolnwood IL 1993-1994
Community:
Igor Makarov, Jen Beck, Benny Mehmeti, Lydia Campos, Maricel Amadio, Erin Price, Shaun Mcauley, Bill Bakas, Meredith Mechanic, Jovan Marinac, Jen Gravier