Uc Police Department 2013 - 2013
Dispatcher
At&T 1981 - 2012
Service Representative
1981 - 2012
Client Navigator - Jewish Vocational Service
Education:
Baruch College
Skills:
Leadership Customer Experience Atm Networks Fiber Optics Metro Ethernet Cabling Mpls Broadband Voip Labor Management Avaya Customer Retention Computer Network Operations Escalation Highly Detail Oriented Customer Satisfaction Information Literacy Telecommunications Long Distance Ip Optical Fiber Negotiation Vendor Management Collective Bargaining Process Improvement Team Leadership Labor Relations Provisioning Direct Sales Ethernet T1 Team Facilitation Managed Services Dsl Telephony Customer Support Wan Business Process Improvement Document Review Teamwork Management Leading Meetings Strategic Communications Research Wireless Cellular Communications Call Centers Unified Communications Lan Wan Internet Services