Carenet Healthcare Services
Director, Client Services
Citi May 2005 - Feb 2013
Vp, Program Management
Carenet Health May 2005 - Feb 2013
Relationship Manager
Education:
The University of Texas at Austin
Skills:
Process Improvement Call Centers Leadership Program Management Management Crm Project Management Business Analysis Team Building Vendor Management Business Process Improvement Cross Functional Team Leadership Strategic Planning Customer Service Strategy Account Management Project Portfolio Management Business Development Sales Team Leadership Risk Management Relationship Management Executive Management Marketing Portfolio Management Financial Services Training Operations Management Customer Satisfaction Healthcare Coaching Customer Experience Performance Management Customer Retention Change Management Analysis Strategic Partnerships Customer Engagement Marketing Strategy Digital Marketing Digital Strategy Net Promoter Score Managed Care Analytics Salesforce.com Microsoft Office Hipaa Data Analysis Product Management New Business Development
Interests:
Children Disaster and Humanitarian Relief Human Rights Arts and Culture Health