Paula A Mandia

Customer Retention And Experience Underwriter

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Location:

Utica, NY

Industry:

Management Consulting

Work:

Utica National Insurance Group
Customer Retention and Experience Underwriter
The Hartford Jun 1, 2015 - Aug 2016
Customer Relations Specialist
Pepsico Jun 2013 - Apr 2015
Administrator
Xerox 1992 - Feb 2013
Management Support Analyst

Education:

Mohawk Valley Community College 2009
Mohawk Valley Community College

Skills:

Leadership
Supplier Negotiation
Team Building
Capital Budgeting
Customer Relations
Employee Management
Organization and Prioritization Skills
Human Resources
Account Management
Sales
Operating Budgets
Volunteering
Telecommunications
Business Analysis
Vendor Relationships
Vendor Management
Office Administration
Process Improvement
Invoice Processing
Cost Saving Initiatives
Telecommunications Purchasing
Executive Office
Program Management
Employee Relations
Business Process
Change Management
Executive Office Administration
Customer Service
Travel
Business Process Improvement
Management
Wireless Administration
Purchase Management
Call Centers
Organization
Presentations
Analysis
It Management
Animal Welfare
Access

Interests:

Animal Rescue
Economic Empowerment

Paula Mandia

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Paula Mandia Utica, NY

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Work:

CFT/Center

2000 to 2000
Instructor/Principals of Banking Xerox
Utica, NY
1998 to 2013
Management Support Analyst, Commercial Education & Financial Services Fleet Answer Center
Utica, NY
1995 to 1998
Senior Customer Service Representative Process Payroll for Utica

1992 to 1995
Corporate Payroll Processor