Brightwheel Sep 2018 - Aug 2019
Director of Customer Support
Zillow Group Feb 2018 - Aug 2018
Senior Manager, Agent Care Operations
Zillow Group May 2016 - Feb 2018
Operations Manager, Agent Care
Zillow Group May 2015 - May 2016
Manager, Ad Operations
Zillow Group Aug 2014 - May 2015
Team Manager, Account Management
Education:
Northern Arizona University 2005 - 2008
Bachelors, Bachelor of Science, Sociology
University of Northern Colorado 2004 - 2005
Skills:
Customer Service Leadership Efficiency Implementation Salesforce.com Event Planning Teaching Research Social Media Microsoft Office Non Profits Public Speaking Event Management Powerpoint Training Programs Online Advertising Social Media Marketing Training Lead Generation Community Outreach Email Marketing Customer Retention Social Networking Marketing Nonprofits Marketing Strategy Account Management Project Management Customer Relationship Management Management Operations Management Cross Functional Team Leadership Strategic Partnerships Integration Software As A Service Strategy Acquisition Integration Fundraising Facebook Strategic Planning Business Development Team Leadership Human Resources Adventure Travel Business Process Improvement Program Management Performance Management Recruiting Team Building Mentoring Employee Relations Outdoor Adventures Organizational Development Training and Development
Interests:
Social Services Civil Rights and Social Action Education Environment Disaster and Humanitarian Relief Human Rights Arts and Culture Health
Certifications:
Wilderness First Responder (Wfr) Nols Wilderness Medicine Institute (Wmi)