Atos - Cincinnati Area since Jul 2013
Lead Architect
Siemens IT Solutions and Services Pvt. Ltd - Cincinnati Area Jan 2006 - Jun 2013
Senior Global Architect
Atos International - Cincinnati Area Jan 2006 - Jun 2013
Senior Global Architect
Sprint 1998 - 2006
Technical Specialist
Paktel Mar 1992 - Dec 1997
Data Processing Executive
Education:
University of Central Punjab 1987 - 1990
Bachelor of Commerce (B.Com.), Accounting and Business/Management
FG Boys Secondary School No.6 1980 - 1985
Skills:
Telecommunications Integration Itil Solution Architecture Cti Voip It Service Management Troubleshooting Ivr Enterprise Architecture Service Delivery Workforce Management Outsourcing Sip Team Leadership Quality Management Leadership Routing Analysis Genesys Voice Over Ip Quality Assurance Technical Support Networking Gvp Project Delivery Genesys Framework Management System Deployment Session Initiation Protocol Aspect Acd Vendor Management
Languages:
English Urdu Turkish Punjabi Hindi
Certifications:
Genesys Telecommunications Laboratories Genesys Certified Professional Genesys Voice Platform 8.1 Deployment E-Mail and Web Media Installation and Configuration Gvp: Ee Installation, Configuration and Operation Voicexml Application Development Advanced Concepts With Genesys Studio Genesys Certified Engineer Gcp8 - System Consultant, Voice Platform (Gcp8 - Cvp) Genesys Sip Server 8 Consultant (Gcp8 - Sip) Aws Certified Solutions Architect -- Assoicate Level Genesys Certified Professional (Gcp) - Inbound Voice 8.5 Consultant Genesys Certified Professional (Gcp) - Sip Server 8 Consultant Genesys Certified Professional (Gcp) - Eservices 8 Consultant Genesys Certified Professional (Gcp) - Voice Platform 8.5 Consultant Genesys Certified Professional (Gcp) - Composer Routing 8.1 Developer Gca - Genesys Certified Cloud Administrator Genesys Certified Associate (Gca) -- Purecloud Genesys Certified Professional (Gcp) - Purecloud