5085 Red Robin Rdg, Alpharetta, GA 30022 • 7706637598
Johns Creek, GA
3620 Westpoint Ct, Marietta, GA 30062 • 7703210931
Cartersville, GA
Baton Rouge, LA
5085 Red Robin Rdg, Alpharetta, GA 30022 • 7703210931
Work
Company:
Amplify education
Nov 2012
Position:
Software development manager
Education
Degree:
Masters
School / High School:
Louisiana State University and Agricultural and Mechanical College
1991 to 1994
Specialities:
Electrical Engineering
Skills
Integration • Agile Methodologies • Software Development • Testing • Java • Product Management • Software Engineering • Enterprise Software • Web Applications • Quality Assurance • Databases • Sql • Saas • Management • Telecommunications • Mobile Devices • Team Leadership • Xml • Microsoft Sql Server • Troubleshooting • Voip • Program Management • Cti • Linux • E Learning • Call Center • Problem Solving • Professional Services • Ivr • Avaya • Workforce Management • Technical Training • C++ • Html • Call Centers • Sql Server • Windows • Virtualization • Voice Over Ip • Product Development
Languages
Arabic • English
Awards
Elearning system team leadership award - Witness systems inc.
Amplify Education since Nov 2012
Software Development Manager
Wireless Generation - Greater Atlanta Area since Jun 2012
Senior Software Architect
Verint Systems - Greater Atlanta Area May 2009 - Jun 2012
Systems Integrator
Verint Jan 2007 - May 2009
Product Champion
Verint Systems Inc. - Greater Atlanta Area Jun 2006 - May 2009
Development Manager
Education:
Louisiana State University and Agricultural and Mechanical College 1991 - 1994
Masters, Electrical Engineering
Skills:
Integration Agile Methodologies Software Development Testing Java Product Management Software Engineering Enterprise Software Web Applications Quality Assurance Databases Sql Saas Management Telecommunications Mobile Devices Team Leadership Xml Microsoft Sql Server Troubleshooting Voip Program Management Cti Linux E Learning Call Center Problem Solving Professional Services Ivr Avaya Workforce Management Technical Training C++ Html Call Centers Sql Server Windows Virtualization Voice Over Ip Product Development
Interests:
Soccer and Table Tennes
Languages:
Arabic English
Awards:
eLearning system team leadership award Witness Systems Inc. eLearning team leadership for a successful delivery of eQuality Now--an eLearning tool for call center agents that adapts the learning materials based on the agent's performance.
Certifications:
License Gr750178366Nh Itil Foundation Peoplecert, License Gr750178366Nh
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