4647 Sunflower Ridge Dr northeast #northeast, Ada, MI 49301
Industry:
Consumer Goods
Work:
Amway
Regional Director - Strategy, Planning and Program Operations - the Americas
Amway Dec 2016 - Jul 2017
Regional Director- Programs and Business Process Management - Amway Americas
Amway Jun 2015 - Dec 2016
Director - Customer Experience Quality and Service
Amway 2007 - Jun 2015
Director Customer Service
Amway 1999 - 2007
General Manager Caribbean Operations
Education:
Center For Creative Leadership 2012 - 2012
Thunderbird School of Global Management 2009 - 2009
University of Michigan - Stephen M. Ross School of Business 2004 - 2004
Davenport University 1986 - 1991
Bachelors, Bachelor of Arts, Marketing, Psychology, Business Management
Michigan State University 1988 - 1991
Bachelors, Bachelor of Arts, Industrial and Organizational Psychology
Davenport University 1986 - 1988
Associates, Marketing, Business Management
Skills:
Strategy Leadership Management Cross Functional Team Leadership Customer Service Strategic Planning Team Building Sales Customer Experience Process Improvement Team Leadership Call Centers Call Center Customer Satisfaction Crm Change Management Program Management Customer Retention Team Management Customer Insight Vendor Management Operations Management Business Strategy Marketing Branding Experience Global Strategy Global Thinker Business Process Management Organizational Development Organizational Design Talent Management Voice of the Customer Service Quality Global Management Business Process Improvement
Amway - Amway since 2007
Director Customer Service
Amway 1999 - 2007
Manager Caribbean Operations
Amway 1996 - 1999
Administrator New Market Development
Education:
Davenport University & Michigan State University 1986 - 1991
BA, Industrial Psychology, Business Management, Sales & Marketing
Center for creative leadership 2012 - 2012
Skills:
Customer Service Call Center Cross-functional Team Leadership Management Leadership Strategy Sales Process Improvement Team Leadership Team Building Change Management Operations Management Strategic Planning Team Management Customer Satisfaction Call Centers
Monica Stitt 1999 graduate of Ursuline High School in New rochelle, NY is on Memory Lane. Get caught up with Monica and other high school alumni from ...
Monica Stitt (1976-1977), Stephanie Dilena (1979-1988), Joel Riddell (1973-1973), Cable Wells (1983-1987), Les Richardson (1970-1975), Chris Carter (1977-1980)