Sprint
Manager Virtual Channel Sales Operations
Sprint Jun 2004 - Dec 2006
Senior Manager Revenue Recovery
Sprint Apr 2002 - May 2004
Vendor Manager Value Added Distribution
Sprint Nov 2000 - Mar 2002
Project Manager Contract Management
Verizon Business 1999 - Oct 2000
Team Lead Systems Verification
Education:
West Virginia University
Bachelors, Bachelor of Science, Economics
West Virginia University
Master of Business Administration, Masters
Skills:
Telecommunications Vendor Management Wireless Business Process Improvement Call Centers Program Management Cross Functional Team Leadership Product Management Mobile Devices Business Analysis Team Leadership Data Center Management Integration Project Management Contact Centers Strategy Customer Experience Strategic Partnerships Leadership Requirements Analysis Customer Satisfaction Team Building Strategic Planning