Salesforce
Senior Director, Product Management - Customer 360
Salesforce Oct 2014 - Feb 2017
Data Strategy Leader, Platform Success Practice, Salesforce Services
Salesforce Nov 2013 - Oct 2014
Director, Data Solutions, Data.com
Dama International Sep 2010 - Dec 2013
Vice President of Online Services
Salesforce Dec 2011 - Nov 2013
Director-Data Quality, Data.com
Education:
University of Missouri Trulaske College of Business 1996 - 1999
Master of Business Administration, Masters, Master of International Studies, Management
University of Missouri - Columbia
University of Missouri - Columbia
Bachelors, Bachelor of Science, Computer Engineering
Skills:
Strategic Planning It Strategy Enterprise Architecture Data Management Master Data Management Business Intelligence Data Integration Data Modeling Data Quality Data Analysis Data Migration Application Development Development of People Presenting Ideas Enneagram Product Management Pragmatic Marketing Certification Software Development People Development Cloud Computing Soa Management Agile Methodologies Data Warehousing Integration Requirements Analysis Database Design Data Governance Databases Salesforce.com Sdlc Erp Data Architecture Enterprise Software Etl Solution Architecture Business Objects Crm Data Warehouse Architecture Business Analysis Information Management Program Management Process Improvement Requirements Gathering Cloud Applications Big Data Software Project Management Strategy Informatica Consulting
Languages:
English
Certifications:
Certified Data Management Professional - Mastery Certified Marketing Data Governance Manager Pragmatic Marketing Certified Product Manager Adult and Pediatric Cpr License 280358 Dama International/Iccp, License 280358 Dma Pragmatic Marketing
- San Francisco CA, US David ANGULO - Boulder CO, US David WOODWARD - Westfield IN, US Abhinav CHADDA - Emeryville, CA David HACKER - Moraga CA, US Steven NESS - Victoria, British Columbia, CA Matt LAGROTTE - Deerfield Beach FL, US Jason MOODY - Burlington MA, US Daniel MARCHANT - Bishop GA, US Matthew James MONDOK - Palm Harbor FL, US Federico RECIO - Sunny Isles Beach FL, US Mehmet Gokmen ORUN - San Francisco CA, US Steven KOSTRZEWSKI - Novato CA, US Christopher BILL - Indianapolis IN, US Kaustubh BARDE - San Francisco CA, US Lydia LODOVISI - Indianapolis IN, US Sarah FLAMION - Newburgh IN, US Jamin HALL - Noblesville IN, US Charles Fineman - Berkeley CA, US
International Classification:
G06F 16/23 G06Q 30/00
Abstract:
Methods, systems, and computer program products for a customer relationship management (CRM) system are provided herein. Embodiments presented herein provide for exchange of data between disparate, distributed systems; subscribe to and/or publish customer data change event; creation of master records for consumers using static and streaming sources; providing data provenance, auditing capabilities, and queries across multiple tenants and third party systems. Embodiments provide a single view of a customer in a distributed system environment.
- San Francisco CA, US David ANGULO - Boulder CO, US David WOODWARD - Westfield IN, US Abhinav CHADDA - Emeryville, CA David HACKER - Moraga CA, US Steven NESS - Victoria, CA Matt LAGROTTE - Deerfield Beach FL, US Jason MOODY - Burlington MA, US Daniel MARCHANT - Bishop GA, US Matthew James MONDOK - Palm Harbor FL, US Federico RECIO - Sunny Isles Beach FL, US Mehmet Gokmen ORUN - San Francisco CA, US Steven KOSTRZEWSKI - Novato CA, US Christopher BILL - Indianapolis IN, US Kaustubh BARDE - San Francisco CA, US Lydia LODOVISI - Indianapolis IN, US Sarah FLAMION - Newburgh IN, US Jamin HALL - Noblesville IN, US Charles FINEMAN - Berkeley CA, US
International Classification:
G06F 16/242 G06F 16/215 G06F 16/23 G06F 16/28
Abstract:
Methods, systems, and computer program products for a customer relationship management (CRM) system are provided herein. Embodiments presented herein provide for exchange of data between disparate, distributed systems; subscribe to and/or publish customer data change event; creation of master records for consumers using static and streaming sources; providing data provenance, auditing capabilities, and queries across multiple tenants and third party systems. Embodiments provide a single view of a customer in a distributed system environment.
- San Francisco CA, US David ANGULO - Boulder CO, US David WOODWARD - Westfield IN, US Abhinav CHADDA - Emeryville, CA David HACKER - Moraga CA, US Steven NESS - Victoria, CA Matt LAGROTTE - Deerfield Beach FL, US Jason MOODY - Burlington MA, US Daniel MARCHANT - Bishop GA, US Matthew James MONDOK - Palm Harbor FL, US Federico RECIO - Sunny Isles Beach FL, US Mehmet Gokmen ORUN - San Francisco CA, US Steven KOSTRZEWSKI - Novato CA, US Christopher BILL - Indianapolis IN, US Kaustubh BARDE - San Francisco CA, US Lydia LODOVISI - Indianapolis IN, US Sarah FLAMION - Newburgh IN, US Jamin HALL - Noblesville IN, US Charles FINEMAN - Berkeley CA, US
International Classification:
G06F 16/2458 G06F 16/21
Abstract:
Methods, systems, and computer program products for a customer relationship management (CRM) system are provided herein. Embodiments presented herein provide for exchange of data between disparate, distributed systems; subscribe to and/or publish customer data change event; creation of master records for consumers using static and streaming sources; providing data provenance, auditing capabilities, and queries across multiple tenants and third party systems. Embodiments provide a single view of a customer in a distributed system environment.
- San Francisco CA, US David ANGULO - Boulder CO, US David WOODWARD - Westfield IN, US Abhinav CHADDA - Emeryville, CA David HACKER - Moraga CA, US Steven NESS - Victoria, British Columbia, CA Matt LAGROTTE - Deerfield Beach FL, US Jason MOODY - Burlington MA, US Daniel MARCHANT - Bishop GA, US Matthew James MONDOK - Palm Harbor FL, US Federico RECIO - Sunny Isles Beach FL, US Mehmet Gokmen ORUN - San Francisco CA, US Steven KOSTRZEWSKI - Novato CA, US Christopher BILL - Indianapolis IN, US Kaustubh BARDE - San Francisco CA, US Lydia LODOVISI - Indianapolis IN, US Sarah FLAMION - Newburgh IN, US Jamin HALL - Noblesville IN, US Charles FINEMAN - Berkeley CA, US
Methods, systems, and computer program products for a customer relationship management (CRM) system are provided herein. Embodiments presented herein provide for exchange of data between disparate, distributed systems; subscribe to and/or publish customer data change event; creation of master records for consumers using static and streaming sources; providing data provenance, auditing capabilities, and queries across multiple tenants and third party systems. Embodiments provide a single view of a customer in a distributed system environment.
- San Francisco CA, US David Angulo - Boulder CO, US David Woodward - Westfield IN, US Abhinav Chadda - Emeryville, CA David Hacker - Moraga CA, US Steven Ness - Victoria, CA Matt Lagrotte - Deerfield Beach FL, US Jason Moody - Burlington MA, US Daniel Marchant - Bishop GA, US Matthew James Mondok - Palm Harbor FL, US Federico Recio - Sunny Isles Beach FL, US Mehmet Gokmen Orun - San Francisco CA, US Steven Kostrzewski - Novato CA, US Christopher Bill - Indianapolis IN, US Kaustubh Barde - San Francisco CA, US Lydia Lodovisi - Indianapolis IN, US Sarah Flamion - Newburgh IN, US Jamin Hall - Noblesville IN, US Charles Fineman - Berkeley CA, US
International Classification:
G06F 16/2455 G06F 16/2453 G06F 16/242 G06F 16/28
Abstract:
Methods, systems, and computer program products for a customer relationship management (CRM) system are provided herein. Embodiments presented herein provide for exchange of data between disparate, distributed systems; subscribe to and/or publish customer data change event; creation of master records for consumers using static and streaming sources; providing data provenance, auditing capabilities, and queries across multiple tenants and third party systems. Embodiments provide a single view of a customer in a distributed system environment.
Identity Consolidation In Heterogeneous Data Environment
- San Francisco CA, US Mehmet G. ORUN - San Francisco CA, US
Assignee:
salesforce.com, inc. - San Francisco CA
International Classification:
G06F 17/30
Abstract:
In some implementations, a processing system of a database system may identify identification information associated with a user within a request, received from a client device, for data associated with the user, compare the identification information with user identity entries persisting on the memory device, determine, from the comparison, that a user identity entry persisting on the memory device is associated with the user, and query a backend database associated with the client device with one or more parameters included within the user identity entry to obtain the data associated with the user.
System And Method For Evaluating Claims To Update A Record From Conflicting Data Sources
- San Francisco CA, US Stanislav Georgiev - Sunnyvale CA, US Mehmet Orun - San Francisco CA, US
Assignee:
salesforce.com, inc. - San Francisco CA
International Classification:
G06F 17/30
US Classification:
707609
Abstract:
A system and method for evaluating claims from sources to update database records. A trust score is developed for each source. If a source submits a claim, the trust score for that source and the value of the claim are evaluated against prior conflicting claims. If the current claim is deemed the most likely, then it is adopted as provisional “truth”. If not, the current claim is rejected.