Cigna
Market Insight Senior Advisor - Nps - Voice of Customer at Cigna
Cigna Mar 2016 - Apr 2019
Market Insight, Senior Specialist, Global Market Research and Insight
Etihad Airways Dec 2011 - Dec 2015
Manager, Market Research
Millward Brown Nov 2010 - Nov 2011
Research and Planning Manager
J.d. Power Nov 2009 - Oct 2010
Research Specialist
Education:
University of Wollongong 2008
Masters, Master of Arts
University of Wollongong 2006 - 2008
Masters, Marketing
Alzaytoonah University 2003
Bachelors, Bachelor of Science
Al - Zaytoonah University of Jordan 1999 - 2003
Bachelors, Computer Science
Skills:
Market Research Marketing Research Marketing Strategy Crm Marketing Team Management Analysis Project Management Research Customer Insight Fmcg Business Planning Data Analysis Marketing Communications Quantitative and Qualitative Client Service
Dec 2011 to 2000 MANAGER, MARKET RESEARCH - STRATEGY AND DESIGNMILLWARD BROWN - WPP GROUP
Nov 2010 to Nov 2011 RESEARCH AND PLANNEING MANAGERJD POWER AND ASSOCIATE Troy, MI Nov 2009 to Oct 2010 RESEARCH SPECIALISTCRM MIDDLE EAST Dubai Jun 2006 to Oct 2009 PROJECT MANAGERVISION WAY RESEARCH & CONSULTANCY Dubai Jan 2003 to May 2006 RESEARCH MANAGER
Education:
UNIVERSITY OF WOLLONGONG 2008 MASTER OF ARTS in MarketingALZAYTOONAH UNIVERSITY 2003 BACHELOR OF SCIENCE in Computer Science
Skills:
Microsoft Office, Access, Excel, PowerPoint, Word and MS Project Statistical Software, SPSS, mTAB, Quanvert, E-tabs, and QPSMR SAP Experience CRM Software Qualtrics Research Suite, Survey Monkey platforms