Milwaukee County
Bilingual Case Worker
Manpowergroup Feb 2010 - Dec 2010
Customer Service
Aig American General Sep 2007 - Oct 2009
Customer Service Representative
Aig American General Sep 2007 - Oct 2009
Call Center Team Leader
Education:
Milwaukee Area Technical College 2012 - 2013
Skills:
Management Customer Satisfaction Customer Experience Customer Focused Customer Service Training Customer Service Insurance Background Insurance Brokerage Team Leadership Multi Cultural Team Leadership Customer Service Management Administrative Work Bilingual English/Spanish Bilingual Communications Training Call Center Coaching
Jun 2000 to 2000 Student Records CoordinatorBEE BUSINESS PRODUCTS Oradell, NJ 1997 to 1999 Customer Service/Sales RepresentativePETRIE RETAIL INC Secaucus, NJ 1987 to 1997 Merchandise Distributor
Education:
OMEGA INSTITUTE Pennsauken, NJ May 2000 Diploma
Skills:
Bilingual (Spanish) Proficient in Microsoft office, Power Point, Excel, and Word.