Geek Squad Jan 2016 - Oct 2019
Tier Iii Technical Support
Allcare Plus Pharmacy Jan 2016 - Oct 2019
Case Manager
Allcare Jan 2016 - Oct 2019
Case Manager
Education:
University of Phoenix 2013 - 2015
Bachelors, Bachelor of Business Administration
Daymar College - Chillicothe 2010 - 2011
Empire Beauty School - Kentucky 2010 - 2011
Central High School Magnet Career Academy 2001 - 2004
Skills:
Training Customer Service Employee Benefits Microsoft Office Call Centers Insurance Human Resources Employee Relations Medicare Access Microsoft Office 2007 Benefits Administration Microsoft Works Medicaid Powerpoint Outlook Health Insurance Microsoft Office 2003 Microsoft Windows 98 Data Entry Microsoft Excel Hiring Call Center Sharepoint Leadership Extensive Experience Inbound Call Center Experience Outbound Call Center Various Inner Office Programs Team Building Management Performance Management Interviewing Certified Nursing Assistant Etc Strategic Planning Onboarding
Humana Inc Louisville, KY 2011 to 2012 Medicare SpecialistFour Courts at Cherokee Park Nursing Home Louisville, KY 2011 to 2011 Certified Nursing AssistantCabinet for Family and Health Services Louisville, KY 2009 to 2010 Administrative AssistantSHPS Louisville, KY 2007 to 2009 Clinical Intake Specialist
Education:
Daymar College Louisville, KY Associates in Paralegal Studies
2012 to 2000 Medicare Specialist, Customer Service RepLimited Term Louisville, KY 2011 to 2012 Medicare SpecialistSHPS Louisville, KY 2007 to 2009 Clinical Intake Specialist