Ccc Information Services
Parts Support Specialist
Ccc Information Services Oct 2013 - Mar 2016
Settlement Support Specialist
Midco Connections Aug 2012 - Oct 2013
Service Metrics Analyst
Midco Connections Aug 2011 - Aug 2012
Contact Center Lead
Midco Connections Jul 2010 - Aug 2011
Associate
Education:
Southeast Tech 2010 - 2012
Associates, Associate of Arts, Business Administration
Skills:
Microsoft Office 2007 Team Leadership Microsoft Excel Employee Relations Customer Satisfaction Workforce Management Call Centers Performance Management Customer Service Process Improvement Supervisory Skills Operations Management Contact Centers Analysis