Kohl's Credit Operation Center
Omni Assistant Manager San Antonio Credit Division
Spartan Staffing 2008 - 2010
Operations Manager
Jpmorgan Chase & Co. May 2005 - Mar 2008
Branch Operations Manager
Security Service Federal Credit Union Oct 1994 - Oct 2004
Operations Manager Member Contact Center
Oct 1994 - Oct 2004
Omni Assistant Manager San Antonio Credit
Education:
The University of Texas at San Antonio
Skills:
Operations Management Call Center Budgets Team Building Customer Service Sales Management Leadership Team Leadership Customer Satisfaction Retail Account Management Microsoft Word Process Improvement Management Sales Performance Management Coaching Microsoft Excel Employee Relations Recruiting Microsoft Office Interviews Call Centers Sourcing Inventory Management Time Management Training Human Resources Employee Training Leadership Development Merchandising Customer Retention Hiring Temporary Placement Forecasting Strategic Planning Customer Experience Payroll Risk Management Analysis Problem Solving Onboarding