Jay Lloyd Garing

Team Leader, Identity Governance

view source

Location:

15800 Crabbs Branch Way, Derwood, MD 20855

Industry:

Electrical/Electronic Manufacturing

Work:

National Instruments since Feb 2007
Global IT Service Desk and Desktop Systems Management
Unisys Nov 2005 - Feb 2007
Incident Management, North America
Unisys Jul 2005 - Oct 2005
APT Service Desk Manager
Unisys Aug 2001 - Jun 2005
Austin and Salt Lake Service Desk Manager

Education:

St. Edward's University 2006 - 2009
University of Phoenix 2001 - 2004

Skills:

Itil
Service Desk
It Service Management
Service Delivery
Program Management
Management
Leadership
Incident Management
Security
Vendor Management
Process Improvement
Troubleshooting
Business Process Improvement
Information Technology
Business Analysis
Team Leadership
Integration
Customer Service
Strategy
Cross Functional Team Leadership
It Operations
Executive Management
Software Documentation
Managed Services
Business Alignment
It Management
Release Management
Organizational Structure
Change Management
System Deployment
Systems Management
It Strategy
Oil Painting
Strategic Leadership
Outsourcing
Enterprise Software
Service Desk Management
Business Process
Itil Process Implementation
Service Management
Cloud Computing
Project Portfolio Management
Desktop Administration
It Security Operations
Asp.net
Diplomacy
International Business Leadership
Data Center
Negotiation
Budgeting

Certifications:

Aws Cloud Practitioner
Aws Certified Solutions Architect - Associate

Global It Service Desk And Desktop Systems Management, National Instruments

view source

Position:

Global IT Service Desk and Desktop Systems Management at National Instruments

Location:

Austin, Texas Area

Industry:

Information Technology and Services

Work:

National Instruments since Feb 2007
Global IT Service Desk and Desktop Systems Management
Unisys Nov 2005 - Feb 2007
Incident Management, North America
Unisys Jul 2005 - Oct 2005
APT Service Desk Manager
Unisys Aug 2001 - Jun 2005
Austin and Salt Lake Service Desk Manager

Education:

St. Edward's University 2006 - 2009
University of Phoenix 2001 - 2004

Skills:

Release Management
Customer Service
Service Desk Management
Desktop Administration
IT Security Operations
ASP.NET
Executive Management
ITIL Process Implementation
Strategic Leadership
Diplomacy
International Business Leadership
Organizational Clarity
ITIL
Organizational Structure
Leadership
Service Desk
Business Alignment
Systems Management
Incident Management