Employees Retirement System of Texas
Epmo Manager
Employees Retirement System of Texas Sep 2017 - Feb 2019
Senior Enterprise Program Manager
Employees Retirement System of Texas Oct 2014 - Sep 2017
Senior Enterprise Project Manager
Loblolly Consulting Jun 2013 - Sep 2014
Senior Project Manager and Consultant
Accruent 2010 - 2012
Manager, Customer Support
Education:
Texas State University 2003 - 2007
Masters, Master of Arts, Counseling
Texas State University 1995 - 2000
Bachelors, Bachelor of Science, Industrial and Organizational Psychology
Skills:
Process Improvement Management Program Management Crm Project Management Leadership Development Change Management Salesforce.com Business Process Improvement Business Analysis Enterprise Software Human Resources Integration Customer Service Training Project Planning Call Centers Software Documentation Business Process Coaching Cross Functional Team Leadership Customer Satisfaction Contract Negotiation Performance Management Customer Experience Operations Management Product Support Public Speaking Employee Training Business Relationship Management Strategic Planning Organizational Leadership Process Simulation Organizational Design Saas Ms Project Theology Discipleship Teaching Missions Organizational Behavior Needs Analysis Strategic Leadership Managed Print Services Counseling Mentoring Process Development Contract Negotiations Cost Reduction Customer Presentations
Interests:
Social Services Children Leadership Development National and State Park Camping Executive Leadership Socializing and Networking Human Rights Project/Program Management