Bae Systems
Finance Customer Care Team Lead Iii
Teletech@Home Nov 2010 - Jan 2011
Customer Service Representative
Charlotte Plastic Surgery Nov 1999 - Jan 2009
Insurance Coordinator
Kaiser Permanente Aug 1998 - Nov 1999
Medical Support Assistant and Administrative Float
Allied Signal Truck Brake Systems Aug 1992 - May 1997
Total Quality Training Coordinator
Education:
Clark Atlanta University 1985 - 1986
Spelman College
West Charlotte High School
Skills:
Time Management 10 Key Data Entry Office Management Customer Service Office Administration Insurance Outlook Microsoft Word Powerpoint Microsoft Excel Microsoft Office Training Process Scheduler Process Improvement Leadership Public Speaking Management Program Management Team Building Project Management Business Process Improvement Microsoft Outlook
Teletech@Home Charlotte, NC Nov 2010 to Jan 2011 Customer Service RepresentativeCharlotte Plastic Surgery Center, P A Charlotte, NC Nov 1999 to Jan 2009 Insurance CoordinatorKaiser Permanente Medical Group Charlotte, NC Aug 1998 to Nov 1999 Medical Support Assistant/Administrative FloatAllied Signal Heavy Duty Vehicle Systems, Inc Charlotte, NC Aug 1992 to May 1997 Reservations/Sales Agent
Education:
Spelman College 1986 to 1987 General Engineering/PsychologyClark College 1985 to 1986 General Studies