Aetna Aug 2019 - Nov 2019
Head of Abx Learning and Development
The Hartford Jul 2016 - Aug 2019
Avp, Operational Initiatives, Lean Six Sigma Center of Excellence
Zurich Insurance Company Ltd May 2015 - Jul 2016
Vp, Global Head of Capability and Methodology For Lean Management and Zurichlean
Zurich North America Dec 2014 - May 2015
Lean Champion, North America
Zurich North America Jul 2014 - May 2015
Director, Zurichlean Program
Education:
American University Dec 2002
Masters, Master of Arts
American University Aug 2002
American University 2001 - 2002
Masters, Communications
University of Illinois Dec 1993
Bachelors, Bachelor of Science
North Central College
University of Illinois at Urbana - Champaign
Bachelors, Human Development
Skills:
Business Process Improvement Leadership Change Management Coaching Process Improvement Culture Change Operational Excellence Program Management Business Transformation Management Six Sigma Leadership Development Lean Thinking Business Process Lean Transformation Lean Management Business Process Mapping Executive Coaching Enterprise Software Business Analysis Lean Tools Employee Learning and Development Mentoring Project Portfolio Management Lean Operations Vendor Management Process Management Customer Experience Pmo Business Coaching Policy
Languages:
English Korean Spanish
Certifications:
Six Sigma Green Belt Lean Six Sigma Black Belt Certification In Leadership Studies Lean Six Sigma Master Black Belt