Service Delivery • Outsourcing • Vendor Management • It Service Management • Business Analysis • Process Improvement • Troubleshooting • Program Management • Project Management • Integration • Active Directory • Change Management • Itil • Business Process Improvement • Cross Functional Team Leadership • Process Engineering • Operations Management • Six Sigma
Xerox 2001 - 2012
Operator and Account Lead
Cleveland Ohio 2001 - 2012
Cmsd
Education:
Des Moines University
Skills:
Service Delivery Outsourcing Vendor Management It Service Management Business Analysis Process Improvement Troubleshooting Program Management Project Management Integration Active Directory Change Management Itil Business Process Improvement Cross Functional Team Leadership Process Engineering Operations Management Six Sigma
Youtube
Antigone
My first animated movie (circa September 2005). A retelling of Sophocl...