Greg A Bocian

age ~66

from Germantown, WI

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Also known as:

Greg Brown

Phone and address:: 10916834 Hawthorne Dr, Rockfield, WI 53022
2622515084

Connected to:

Greg Bocian Phones & Addresses

10916834 Hawthorne Dr, Germantown, WI 53022 • 2622515084
N109W16834 Hawthorne Dr, Germantown, WI 53022 • 2622515084
Lakeland, FL
5425 Brown Deer Rd, Milwaukee, WI 53223 • 4143544244
Brown Deer, WI
Collinsville, IL
Branford, CT

Work

Company:

Fis
Jul 2016
Position:

Product support manager - consumer ebanking

Education

Degree:

Bachelors
School / High School:

Milwaukee School of Engineering
1988 to 1992
Specialities:

Management, Engineering

Skills

Leadership • Management • Team Leadership • Team Building • Cross Functional Team Leadership • Project Management • Program Management • Operations Management • Process Improvement • Customer Support • Leading Positive Change • Software Documentation • Troubleshooting • Change Management • It Management • Customer Focused Service • Relationship Building • Performance Metrics • Problem Solving • Customer Relations • Positive Work Environment • Team Management • Technical Support • Training • Call Center Development • Help Desk Implementation • Help Desk Support • Crm • Compassion • Coaching and Mentoring • Positive Employee Relations • Peer Mentoring • Business Process Improvement • Volunteering • Strategy • Active Directory • Ms Project • Sales Process • Integration • It Hardware Support • Project Planning • Customer Relationship Management

Ranks

Certificate:

Hdi Call Center Manager

Interests

Children • Politics • Home Improvement Projects • Dance • Continual Learning • Reading • Poverty Alleviation • Music • Disaster and Humanitarian Relief • Animal Welfare • Family and Friends • Health

Industries

Information Technology And Services

Resumes

Product Support Manager

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Location:

P/O Box 591, Milwaukee, WI

Industry:

Information Technology And Services

Work:

Fis
Product Support Manager - Consumer Ebanking
Johnson Controls Jun 2010 - Nov 2015
Supervisor It Support Services
Johnson Controls Jun 2005 - Jun 2010
Senior Business Systems Specialist
Johnson Controls Jun 1987 - Jun 2005
It and Business Systems Specialist
Johnson Controls Jun 1984 - May 1987
Alliance Iv Senior Operator

Education:

Milwaukee School of Engineering 1988 - 1992
Bachelors, Management, Engineering

Skills:

Leadership
Management
Team Leadership
Team Building
Cross Functional Team Leadership
Project Management
Program Management
Operations Management
Process Improvement
Customer Support
Leading Positive Change
Software Documentation
Troubleshooting
Change Management
It Management
Customer Focused Service
Relationship Building
Performance Metrics
Problem Solving
Customer Relations
Positive Work Environment
Team Management
Technical Support
Training
Call Center Development
Help Desk Implementation
Help Desk Support
Crm
Compassion
Coaching and Mentoring
Positive Employee Relations
Peer Mentoring
Business Process Improvement
Volunteering
Strategy
Active Directory
Ms Project
Sales Process
Integration
It Hardware Support
Project Planning
Customer Relationship Management

Interests:

Children
Politics
Home Improvement Projects
Dance
Continual Learning
Reading
Poverty Alleviation
Music
Disaster and Humanitarian Relief
Animal Welfare
Family and Friends
Health

Certifications:

Hdi Call Center Manager
Novell Network Administration