Hennepin County Medical Center
Service Desk Specialist
Nordic Ware
Production Assistant
Education:
Saint Mary's University of Minnesota 2005 - 2007
Masters, International Business
Skills:
Microsoft Office Customer Service Software Documentation Troubleshooting Management Project Management Process Improvement Leadership Windows Server Sql
Certifications:
Comptia Network Ce Itil V3 Comptia Comptia Network Ce Hdi Support Center Analyst
University of Minnesota
Finance Professional 2
Cla University of Minnesota May 1998 - Sep 2010
Senior Accountant
Education:
University of Wisconsin - La Crosse 1981
Bachelors, Bachelor of Science
Anoka - Ramsey Community College 1979
Associates, Associate of Arts
Skills:
Peoplesoft Accounting Financial Reporting Customer Service Powerpoint Process Improvement Accounts Receivable Microsoft Word Access Outlook Research Microsoft Excel Microsoft Office Analysis Time Management
Dec 2013 to 2000 Oracle POS AssistantRegis Corporation Edina, MN Dec 2008 to Jan 2011 Help Desk SupervisorRegis Corporation Edina, MN May 2005 to Dec 2008 Helpdesk AnalystTechnology Project Group (NWA) Eagan, MN Feb 2008 to May 2008 Helpdesk AnalystTempForce, Inc Edina, MN Oct 2002 to May 2005 Help Desk AnalystTempForce, Inc Eden Prairie, MN Sep 2003 to Feb 2004 Help Desk AnalystPiper Jaffray Minneapolis, MN Apr 1992 to Jul 1997 I.S. Support Center RepresentativePiper Jaffray Minneapolis, MN Jun 1986 to Apr 1992 Order Assistant
Education:
St. Mary's University of Minnesota Minneapolis, MN Oct 2007 M.A in International BusinessAcademy College Bloomington, MN Sep 2006 B.S. in AccountingMoorhead State University Moorhead, MN Aug 1979 B.S. in Special Education