Healthy Smiles For Kids of Orange County
Associate Director
Golden State Medicare Health Plan Mar 2019 - May 2019
Call Center Manager
Caremore Health Plan Oct 2011 - Dec 2018
Regional Performance Manager
Prospect Medical Holdings, Inc. Oct 2010 - Oct 2011
Network Manager
Prospect Medical Holdings, Inc. Sep 2007 - Oct 2010
Customer Service Manager
Education:
Loyola Marymount University, College of Business Administration 1989 - 1993
Bachelors, Bachelor of Business Administration, Business Management, Business
Mater Dei High School
Loyola Marymount University
Skills:
Managed Care Healthcare Medicare Provider Relations Leadership Medicaid Healthcare Management Hipaa Healthcare Industry Network Development Process Improvement Management Analysis Insurance Training Customer Service Health Insurance Strategic Planning Program Management Project Management Hmo Network Administration Recruiting Sales Call Centers Credentialing Utilization Management Health Policy Budgets Policy Business Process Improvement Call Center Access U.s. Health Insurance Portability and Accountability Act Medical Coding Physician Relations Provider Network Development Business Development Operations Management Public Speaking
Interests:
Road Cycling My Family Liturgical Master of Ceremonies