Eugene P Pranger

US Patent:

8332319, Dec 11, 2012

Filed:

Mar 26, 2012

Appl. No.:

13/430050

Inventors:

Eugene P. Pranger - Alpine UT, US

Assignee:

uGenius Technology, LLC - Sandy UT

International Classification:

G06Q 40/00

US Classification:

705 42, 705 43

Abstract:

Systems and methods for providing personalized services to remote customers using personal teller machines (PTM) from a centralized call center. The customer initiates the transaction providing identification at a PTM. The identification of the customer is verified and audio and/or video communication is established between the customer at the PTM and a teller at a teller station in the call center. Upon establishment of video and audio connection, the customer may request the performance of specific financial transactions that are controlled by a teller through the teller station that is connected with the PTM over a network. Upon completion of the transactions of the customer by the teller, a receipt is printed for the customer and the video and audio connections are closed.

US Patent:

20060004660, Jan 5, 2006

Filed:

Jun 30, 2004

Appl. No.:

10/880849

Inventors:

Eugene Pranger - Alpine UT, US

International Classification:

G06F 17/60

US Classification:

705043000, 705042000

Abstract:

Systems and methods for providing personalized services to remote customers using personal teller machines (PTM) from a centralized call center. The customer initiates the transaction providing identification at a PTM. The identification of the customer is verified and audio and/or video communication is established between the customer at the PTM and a teller at a teller station in the call center. Upon establishment of video and audio connection, the customer may request the performance of specific financial transactions that are controlled by a teller through the teller station that is connected with the PTM over a network. Upon completion of the transactions of the customer by the teller, a receipt is printed for the customer and the video and audio connections are closed.

US Patent:

20110060685, Mar 10, 2011

Filed:

Sep 14, 2010

Appl. No.:

12/881958

Inventors:

Eugene P. Pranger - Alpine UT, US

Assignee:

UGENIUS TECHNOLOGY, LLC - Sandy UT

International Classification:

G06Q 40/00

US Classification:

705 42

Abstract:

Systems and methods for providing personalized services to remote customers using personal teller machines (PTM) from a centralized call center. The customer initiates the transaction providing identification at a PTM. The identification of the customer is verified and audio and/or video communication is established between the customer at the PTM and a teller at a teller station in the call center. Upon establishment of video and audio connection, the customer may request the performance of specific financial transactions that are controlled by a teller through the teller station that is connected with the PTM over a network. Upon completion of the transactions of the customer by the teller, a receipt is printed for the customer and the video and audio connections are closed.

US Patent:

20180048865, Feb 15, 2018

Filed:

Oct 25, 2017

Appl. No.:

15/793806

Inventors:

- Sandy UT, US
Eugene Patrick Pranger - Alpine UT, US
Timothy Eugene Pranger - Eagle Mountain UT, US

International Classification:

H04N 7/14
G06Q 40/02
G06F 3/0484
H04N 7/15
H04N 5/232

Abstract:

Systems and methods are disclosed for establishing a video connection between a mobile device and a support terminal while enabling the support terminal to concurrently push display elements to the mobile device through a separate connection. In particular, in one or more embodiments, the disclosed systems and methods establish a first connection between the support terminal and the mobile device and conduct a video chat between the devices transmitted through the first connection. The disclosed systems and methods enable the support terminal to push a display element to the mobile device through a second connection. In response to receiving the display element, the disclosed systems and methods divide the display screen of the mobile device into at least a first pane and a second pane, providing the video chat for display on the first pane and the display element for display on the second pane.