Dewanda C Ricks

Area Manager Wholesale Service Center And Servant Leader And Motivational Speaker

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Location:

Dallas, TX

Industry:

Telecommunications

Work:

At&T
Area Manager Wholesale Service Center and Servant Leader and Motivational Speaker
At&T May 2001 - Oct 2018
Manager
At&T May 2001 - Oct 2018
Customer Service Delivery Center Manager

Education:

University of Phoenix 2005 - 2007
Master of Business Administration, Masters, Human Resources Management Wayne State University 1988 - 1993
Bachelors, Bachelor of Science, Business Administration, Management

Skills:

Call Centers
Telecommunications
T1
Wireless
Dsl
Telephony
Team Leadership
Voip
Management
Managed Services
Unified Communications
Ip
Optical Fiber
Mpls
Broadband
Microsoft Office
Customer Service
Ethernet
Network Design
Wan
Team Building
Leadership
Provisioning
Frame Relay
Call Center
Computer Network Operations
Atm Networks
Cross Functional Team Leadership
Process Improvement
Microsoft Word
Lan Wan
Routers
Business Analysis
Spreadsheets
Office 365
Microsoft Excel
Decision Making
Communication

Certifications:

Business Analysis Foundations: Business Process Modeling
Business Analysis Foundations
Excel Essential Training (Office 365)
Decision-Making Strategies
Strategic Thinking
Critical Thinking
Problem Solving Techniques
Communication Foundations

Dewanda Cherise Ricks

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Location:

5000 K Ave, Plano, TX 75074

Industry:

Telecommunications

Interests:

Football
Exercise
Nascar
Home Improvement
Reading
Gourmet Cooking
Sports
Watching Auto Racing
Watching Basketball
Golf
Hockey
Watching Hockey
Home Decoration
Watching Sports
Photograph
Cooking
Cruises
Outdoors
Electronics
Baseball
Auto Racing
Crafts
Fitness
Music
Movies
Collecting
Automobiles
Travel
Watching Baseball
Investing
Traveling
Television
Basketball
Self Improvement
Watching Football

Languages:

English