Devrah C Childress

Platform Support Specialist

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Location:

Boston, MA

Industry:

Health, Wellness And Fitness

Work:

Graduate Leverage - Greater Boston Area Dec 2010 - May 2013
Lender Relations Liaison
PepsiCo - Frito Lay - Greater Boston Area Jan 2009 - Dec 2010
Sales Representative
First Marblehead Corp. - Greater Boston Area Jun 2007 - Dec 2008
Priority Service Representative

Education:

American InterContinental University 2008 - 2010
Bachelor's degree, Business Administration/Concentration International Business Worcester State College 2004 - 2006
Undergraduate Studies, English Language and Literature, General Fitchburg State College 2002 - 2003
Undergraduate Studies, English Language and Literature, General

Skills:

Loans
Credit
Risk Management
Student Loans
Strategic Financial Planning
Business Planning
Business Analysis
Customer Service
Sales
Microsoft Excel
Call Center
Travel
Foreign Languages
Adobe
Microsoft Office
Microsoft Word
Access
Strongly Self Motivated
Maintaining Strong Client Relationships
Creative Problem Solving
Committed To Customer Satisfaction
Professional Writing
Powerpoint
Account Management
Team Management
Salesforce.com
Employee Training
Performance Metrics
Business Development
Call Centers
Dmaic
Six Sigma
Coaching
Finance
Financial Analysis
Problem Solving
Salesforce Training
Salesforce.com Administration

Languages:

German

Certifications:

Salesforce Platform Basics Badge
Data Management Badge
Salesforce Data Modeling
Data Security Badge
Formulas & Validations Badge
Process Automation Badge
Salesforce1 Mobile Basics Badge
Apex Basics & Database Badge
Apex Triggers Badge
Apex Testing Badge
Visualforce Basics Badge
Ui Customization Badge
Chatter Basics Badge
Reports & Dashboards Badge
Change Management Badge
Lightning App Builder Badge
Build A Battle Station App Badge
Build A Suggestion Box App Badge
User Management Badge
Quick Start: Visualforce Badge
Quick Start: Reports & Dashboards Badge
Accounts & Contacts Badge

Devrah Childress Allston, MA

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Work:

GL Advisor, Graduate Leverage LLC.
Waltham, MA
Dec 2010 to May 2013
Lender Relations Liaison/Operations Specialist/Client Advisor Frito Lay Inc
Braintree, MA
Jan 2009 to Dec 2010
Route Sales Representative Frito-Lay truck
Medford, MA
Jun 2007 to Nov 2009
Priority Services Representative

Education:

American Intercontinental University
2010
B.A. in International Business Worcester State College
Worcester, MA
2005
German and English Fitchburg State College
Fitchburg, MA
2003
German and English

Skills:

Lean Six Sigma Yellow Belt Enthusiastic and Experienced in overseas travel Fluent in German Highly empathetic to clients Touted for being most committed of peers Strong problem solver Always looks for ways to achieve success in any position and with limited resources Can identify key issues and offer solutions Very professional, excellent communications skills Delivers accurate results quickly and efficiently Great at thinking inside as well as outside of the box Proficient in Salesforce, Adobe, Microsoft Word, Excel and Outlook as well as custom company software and databases.