ITSM Unification Project Manager at Harvard University, Principal at Ravenelle Associates
Location:
Greater Boston Area
Industry:
Information Technology and Services
Work:
Harvard University - Cambridge, MA since Aug 2012
ITSM Unification Project Manager
Ravenelle Associates since Mar 1988
Principal
Harvard University Feb 2010 - Aug 2012
Network Integration Project Manager
itSMF USA 2006 - Dec 2011
Member of the Board of Directors, Secretary
Sonus Networks Jul 2009 - Feb 2010
Director of IT -- Global Infrastructure and Client Services
Skills:
ITIL IT Service Management IT Strategy IT Management Program Management Change Management Process Improvement PMP Vendor Management Project Management Governance Integration MS Project Business Analysis Cloud Computing Information Technology Business Process Requirements Analysis Project Delivery Strategic Planning SDLC Software Project Management Telecommunications Management Strategy Cross-functional Team Leadership Incident Management Service Management Leadership Project Portfolio Management Business Process Improvement Business Continuity Project Planning Outsourcing Management Consulting Networking Team Leadership Service Delivery Disaster Recovery IT Operations PMO Enterprise Architecture Knowledge Management Business Transformation Infrastructure Business Intelligence