Dailin Garcia Young from Saint Augustine, FL, age 39

Dailin Young Phones & Addresses

Saint Augustine, FL
Jacksonville, FL

Work

Company:

Citi
2016 to 2019
Position:

Global workforce optimization | project management lead

Education

Degree:

Masters
School / High School:

University of North Florida
2013 to 2015
Specialities:

Counseling

Skills

Process Improvement • Leadership • Business Analysis • Call Centers • Training • Management • Time Management • Vendor Management • Risk Management • Analysis • Team Leadership • Program Management • Business Process Improvement • Performance Management • Operations Management • Budgets • Data Analysis • Leadership Development • Crm • Software Documentation

Industries

Financial Services

Resumes

Global Operations Strategy | Senior Project Manager - Ivr

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Location:

Jacksonville, FL

Industry:

Financial Services

Work:

Citi 2016 - 2019
Global Workforce Optimization | Project Management Lead
Citi 2016 - 2019
Global Operations Strategy | Senior Project Manager - Ivr
Citi 2014 - 2016
Global Workforce Optimization | Project Senior Analyst
Citi May 2011 - 2014
Workforce Management - Project Manager
Citi Aug 2006 - May 2011
Workforce Management Analyst

Education:

University of North Florida 2013 - 2015
Masters, Counseling University of North Florida 2006 - 2009
Bachelors, Bachelor of Arts, Psychology Florida State College at Jacksonville 2004 - 2006
Associates, Associate of Arts, Psychology

Skills:

Process Improvement
Leadership
Business Analysis
Call Centers
Training
Management
Time Management
Vendor Management
Risk Management
Analysis
Team Leadership
Program Management
Business Process Improvement
Performance Management
Operations Management
Budgets
Data Analysis
Leadership Development
Crm
Software Documentation