Downtown LA Motors Mercedes Benz since Jan 2011
Service Manager
Fusion Motorsports Apr 2010 - Feb 2011
Operations Manager
Mercedes Benz of Encino Oct 1997 - Feb 2010
Assistant Service Manager
Education:
California State University-Northridge 2006 - 2008
MS, Health Administration (2008)
California State University-Northridge 2001 - 2003
BS, Business / Finance (2003)
Skills:
Customer Satisfaction Customer Service Vehicles Process Improvement Automotive Automotive Aftermarket Customer Retention Team Building Automobile Profit Management Retail Warranty Dealer Management Sales Operations Parts Business Planning Team Leadership Business Process Improvement Time Management Operations Management Negotiation
Interests:
Collecting Antiques Exercise Home Improvement Reading Sports Watching Basketball The Arts Home Decoration Health Watching Sports Cooking Cruises Outdoors Electronics Baseball Crafts Fitness Music Family Values Movies Collecting Christianity Kids Medicine Diet Parenting Cats Walking Travel Watching Baseball Investing Traveling Basketball Sports Memorabilia Collecting