Courtney B Smikle

Desktop Support Analyst At Successfactors

view source

Location:

San Francisco Bay Area

Industry:

Information Technology and Services

It Technical Support Consultant

view source

Location:

6850 Paso Robles Dr, Oakland, CA 94611

Industry:

Information Technology And Services

Work:

ICONMA - United States since Apr 2012
Enterprise Support Analyst
Robert Half Technology - Emeryville, CA Feb 2012 - Apr 2012
Senior Desktop Support Administrator
StaffIT - San Francisco Bay Area Sep 2011 - Jan 2012
Lead Technical Support
Littler Mendelson - 201 Third St San Francisco, CA Jul 2011 - Sep 2011
Desktop Support Analsyt
SuccessFactors Mar 2010 - Jun 2011
Desktop Support Analyst

Education:

Kaplan University 2009 - 2011
BS, Psychology City College of San Francisco 2008 - 2009
Non-Matriculate, Mathematics Delaware Technical & Community College 1992 - 1994
AAS, Computer Enginer City University of New York-Herbert H. Lehman College 1982 - 1984
Syracuse University 1981 - 1982
N/A, Biology

Skills:

Active Directory
Windows 7
Networking
Troubleshooting
Microsoft Office
Customer Service
Software Installation
Help Desk Support
Hardware
Laptops
Computer Hardware
Blackberry
Operating Systems
Vpn
Outlook
Tcp/Ip
Sccm
Dhcp
Desktop Support
Deployment
Vmware
Desktop Deployment
Windows 7 Migration
System Migration
Mac Os X
Php
Dell Computers
System Center Configuration Manager
Os X
Software Documentation
Blackberry Enterprise Server
Citrix
Information Technology
Microsoft Exchange
Data Migration
Wireless Routers
Lan Wan

Languages:

English

Certifications:

Apple Certified Support Professional 10.6
Iso 20000 Information Technology Service Management Systems Foundation
Windows 10: Administration
License Appl76044
License Gr790000113Cs
Apple Certification, License Appl76044
Peoplecert, License Gr790000113Cs

Desktop Support Analyst At Tek Systems

view source

Location:

San Francisco Bay Area

Industry:

Information Technology and Services