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Claes G Fornell

age ~77

from Dexter, MI

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Also known as:
  • Claes Anne Fornell
  • Claes Ann Fornell
  • Claes Dr Fornell
  • Childre Fornell Claes
  • S Fornell Claes
  • Fornell Claes
Phone and address:
3730 Crystal Ct, Four Mile Lk, MI 48130
7342532363
Related to:
Connected to:

Claes Fornell Phones & Addresses

  • 3730 Crystal Ct, Dexter, MI 48130 • 7342532363
  • Naples, FL
  • 2562 Blueberry Ln, Scio Township, MI 48103 • 7346680812 • 7346687574
  • 3166 Asher Rd, Ann Arbor, MI 48104 • 7343693321 • 7343693324
  • 625 Avis Dr, Ann Arbor, MI 48108
  • 8741 Montgomery Rd, Camden, MI 49232 • 5172964291
  • Hillsdale, MI

Work

  • Position:
    Self employed

Education

  • Degree:
    Associate degree or higher

Us Patents

  • Statistical Impact Analysis Machine

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  • US Patent:
    20130110271, May 2, 2013
  • Filed:
    Jan 7, 2009
  • Appl. No.:
    13/143422
  • Inventors:
    Claes Fornell - Dexter MI, US
    Jaesung Cha - Duluth GA, US
    Philip Debard Doriot - Powder Springs GA, US
  • International Classification:
    G06F 17/50
    G06N 99/00
  • US Classification:
    700104, 700103
  • Abstract:
    A computer-implemented initial run module processes manifest variable data using computer-defined model specification parameters stored in a database to provide initial estimates of weights that are associated with latent variables. The initial run module employs a unique value-based weighting partial least squares computer-implemented process. A final run module then operates upon the manifest variable data to determine the importance of the predictor values that are then used to control the industrial, manufacturing or commercial process. The final run module implements a unique patient partial least squares regression model utilizing a boosting learning technique.

Wikipedia

Claes Fornell

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Claes Fornell is one of the world's leading experts on customer satisfaction measurement, and customer and employee asset management. He is the Donald C. Cook Professor of Business ...

Wikipedia References

Claes Fornell Photo 1

Claes Fornell

Work:
Position:

Businessman • Author

Company:

Ross School of Business • Duke University faculty • Northwestern University faculty

Education:
Studied at:

Lund University • University of California, Berkeley

Skills & Activities:
Skill:

Customer satisfaction

Award:

Honorary Doctorate

Claes Fornell Photo 2

Claes Fornell

Isbn (Books And Publications)

  • Second Generation Of Multivariate Analysis

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  • Author:
    Claes Fornell
  • ISBN #:
    0030616042

  • Second Generation Of Multivariate Analysis

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  • Author:
    Claes Fornell
  • ISBN #:
    0030626277

  • Second Generation Of Multivariate Analysis

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  • Author:
    Claes Fornell
  • ISBN #:
    0030626323

  • Satisfied Customer

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  • Author:
    Claes Fornell
  • ISBN #:
    0230604064

  • Consumer Input For Marketing Decisions: A Study Of Corporate Departments For Consumer Affairs

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  • Author:
    Claes Fornell
  • ISBN #:
    0275234800

  • A Second Generation Of Multivariate Analysis: Measurement And Evaluation

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  • Author:
    Claes Fornell
  • ISBN #:
    0275907929

  • A Second Generation Of Multivariate Analysis: Measurement And Evaluation

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  • Author:
    Claes Fornell
  • ISBN #:
    0275907937

  • Second Generation Of Multivariate Analysis

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  • Author:
    Claes Fornell
  • ISBN #:
    0275907945
Name / Title
Company / Classification
Phones & Addresses
Claes Fornell
Director
Foresee Results, Inc
Management Consulting Services
2500 Grn Rd, Ann Arbor, MI 48105
7342052600
Claes Fornell
Director
ForeSee
Information Technology and Services · Management Consulting Services
2500 Grn Rd SUITE 400, Ann Arbor, MI 48105
7342052600
Claes Fornell
Founder
CFI Group Worldwide, LLC
Holding Company
625 Avis Dr, Ann Arbor, MI 48108
7349309090
Claes Fornell
Mbr
CFI Group U S A, LLC
Commercial Nonphysical Research
625 Avis Dr, Ann Arbor, MI 48108
7349309090
Claes Fornell
Mbr
American Customer Satisfaction Index, LLC
Management Consulting Srvcs
625 Avis Dr, Ann Arbor, MI 48108
7349309090
Claes Fornell
Director
Regents of The University of Michigan
University · Research Center · Public Relations Services College/University · Library Computer Facility Management · College/University
701 Tappan Ave, Ann Arbor, MI 48109
7349362150, 7347639767, 7347635775, 7347647356

Facebook

Claes Fornell Photo 3

Claes Fornell

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Friends:
Michael Sohl, Sarah Hger, Jesper Sandborg

Googleplus

Claes Fornell Photo 4

Claes Fornell

Youtube

Survey Says: Apple Wins in PC Customer Satisf...

Survey Says: Apple Wins in PC Customer Satisfaction

Interview with University of Michigan Professor Claes Fornell

  • Category:
    News & Politics
  • Uploaded:
    19 Aug, 2008
  • Duration:
    3m 41s

News

Chick-Fil-A Is No. 1 Fast Food Restaurant In America

Chick-fil-A is No. 1 Fast Food Restaurant in America

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  • "Americans are now spending more money dining out than shopping for groceries," says Claes Fornell, ACSI chairman and founder. "Fast food restaurants appear to be capitalizing on this trend more than full-service restaurants, maintaining the lower prices and speedy service that has long defined the
  • Date: Jun 21, 2016
  • Category: Business
  • Source: Google
Cable Stops Slide But Remains In Acsi Cellar

Cable Stops Slide But Remains in ACSI Cellar

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  • High-speed Internet access is a must-have in the digital age, making ISPs and wireless companies critical providers for the workplace as well as the home, said ACSI founder and chairman Claes Fornell in a statement. With relatively few options, consumers have limited means for punishing companies
  • Date: Jun 01, 2016
  • Category: Business
  • Source: Google
Acsi: Customers Loathe Pay Tv And Isps, Love Their Smartphones

ACSI: Customers Loathe Pay TV and ISPs, Love Their Smartphones

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  • "There was a time when pay TV could get away with discontented users without being penalized by revenue losses from defecting customers, but those days are over," says Claes Fornell, ACSI Chairman and founder. "Today people have more alternatives than ever before. Consumer abandonment of pay TV is s
  • Date: Jun 02, 2015
  • Category: Business
  • Source: Google
Survey: Airlines Reduce Delays, Improve Baggage Handling

Survey: Airlines reduce delays, improve baggage handling

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  • nternational Airport, took the No. 2 position behind JetBlue in the No. 1 spot. Southwest appears to have successfully managed its AirTran acquisition, but its expansion into international travel may cause some turbulence ahead, according to a written statement from ACSI chairman Claes Fornell.
  • Date: Apr 20, 2015
  • Category: Business
  • Source: Google
Acsi Travel Report: Consumers Happier With Airlines, Prefer Smaller Travel ...

ACSI Travel Report: Consumers Happier With Airlines, Prefer Smaller Travel ...

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  • "Southwest appears to have successfully managed its AirTran acquisition, but its expansion into international travel may cause some turbulence ahead," says Claes Fornell, ACSI Chairman and founder. "On the other end of the spectrum, Spirit may offer low fares, but its score reflects its minimalist a
  • Date: Apr 20, 2015
  • Category: Business
  • Source: Google
Airlines So-So, Hotels Better, Survey Says

Airlines so-so, hotels better, survey says

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  • "The hotels that fail to offer guests an experience in keeping with their price points are in the weakest position with regard to their market segments, said ACSI chairman Claes Fornell. Customers expect to get what they pay for, which spells trouble for upscale properties with lower scores.
  • Date: Apr 20, 2015
  • Category: Business
  • Source: Google
Apple Tops Consumer Computer Satisfaction Poll

Apple tops consumer computer satisfaction poll

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  • "The increase in customer satisfaction for PCs could mean two different things," says Claes Fornell, ACSI Chairman and founder. "Either the product is seen as more attractive now and is poised for a comeback, or it has higher customer satisfaction simply because those who were less than happy with i
  • Date: Sep 25, 2014
  • Category: Sci/Tech
  • Source: Google
Survey Finds Greater Customer Satisfaction With Desktops Than Tablets, Laptops

Survey finds greater customer satisfaction with desktops than tablets, laptops

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  • chairman's own conclusions areequivocal.Claes Fornell speculates that the results could mean that the desktop industry is undergoing a bit of a renaissance -- or that some people dissatisfied with desktops have abandoned them altogether (thus lowering the potential number of negative responders).
  • Date: Sep 24, 2014
  • Category: Sci/Tech
  • Source: Google
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