The Heritage Pointe Walnut Creek, CA Mar 2014 to May 2014 Contracted Administrative Assistant LeadCubic Transportation Systems Concord, CA Jul 2013 to Aug 2013 Contracted Ventra Bilingual LeadApria Healthcare Concord, CA Apr 2013 to Jun 2013 Contracted Sr. Bilingual CQ SpecialistYapStone Inc Walnut Creek, CA Mar 2012 to Jan 2013 Contracted Sr Customer Service RepresentativeTethy's Bioscience Emeryville, CA Nov 2011 to Dec 2011 Contracted Billing SpecialistBank of America Corp. Concord, CA Mar 2007 to Jun 2010 Sr. Relationship Rep IICPMC - Family Practice San Francisco, CA Oct 2005 to Aug 2006 Triage Medical AssistantGlide Health Services San Francisco, CA Jan 2005 to Jul 2005 Medical Administrative/Clinic AssistantKaiser Hospital Oakland, CA Aug 2004 to Nov 2004 On-Call/Per-Diem Bilingual Unit AssistantNew Day Pediatrics Oakland, CA Nov 2003 to Nov 2004 Bilingual Medical Assistant InternPacific Bell Telephone Co San Francisco, CA Sep 2000 to May 2002 DSL Order WriterAmerica West Airlines San Francisco, CA Apr 1998 to Aug 1999 BSO Night Manager/PSAHallmark Aviation/Mexicana Airlines San Francisco, CA Jun 1997 to Apr 1998 Lead Operations/Passenger Service AgentSF Park & Recreations San Francisco, CA Jun 1996 to Jun 1997 Jr. Recreational DirectorBernal Heights Neighborhood Center San Francisco, CA Aug 1995 to Jun 1996 Fiscal Assistant
Education:
Bryman College Hayward, CA Feb 2004 Certificate in Medical AssistantCity College of San Francisco San Francisco, CA Jun 2001 Associates in PsychologyRio Salado Community College Tempe, AZ Jan 1999 Airline Customer Service & Management
Skills:
Team Lead/Management, Soft Skills, Computer Literate, Up-Selling, Marketing, Project Management, Artistic/Creative, Strong Customer Service skills, Medical background, Airline & Medical terminolgy