Progressive Insurance
Human Resources Project and Program Manager
Education:
University of Mount Union
Bachelors, Bachelor of Business Administration, Marketing, Business Management
University of Mount Union
Bachelors, Bachelor of Arts, Business Administration
Skills:
Leadership Customer Experience Team Building Call Center Avaya Customer Retention Customer Satisfaction Business Analysis Vendor Management Team Leadership Process Improvement Strategic Planning Workforce Management Contact Centers Training Customer Service Business Process Improvement General Insurance Management Coaching Call Centers Performance Management
The Ohio State University College of Education and Human Ecology Aug 2018 - Dec 2018
Communications and Media Relations Intern
Aug 2018 - Dec 2018
Seo Key Holder