Head of network cognitive services - global service delivery
Education
Specialities:
Electronics
Skills
Telecommunications • Product Management • Managed Services • Mobile Communications • Lte • 3G • Gsm • Management • Crm • Cross Functional Team Leadership • Mobile Devices • Service Delivery • Leadership • Project Portfolio Management • Mobile Technology • Line Management • Open Source Software • Strategy • Service Management • Pre Sales • Customer Relationship Management • It Service Management • Business Development • Change Management • Business Strategy • Program Management • Integration • Virtual Teams • Project Management • Transformation • General Management • Team Building • Organizational Leadership • Customer Service • Customer Satisfaction • Customer Insight • Customer Service Operations • Customer Support • Customer Engagement • Vendor Management • International Business • Business Planning
Languages
English • Finnish • Spanish • Swedish
Interests
Science and Technology • Environment
Industries
Telecommunications
Resumes
Head Of Network Cognitive Services - Global Service Delivery
Nokia
Head of Network Cognitive Services - Global Service Delivery
Nokia Jul 2013 - Sep 2018
Head of Global Service Delivery Transformation
Nokia Feb 2014 - Mar 2015
Head of Global Service Delivery - Europe
Nokia May 2011 - Jun 2013
Head of Global Services - North America
Nokia Jan 2008 - Jul 2011
Head of Global Services - Latin America
Education:
Häme University of Applied Sciences, Hamk
Skills:
Telecommunications Product Management Managed Services Mobile Communications Lte 3G Gsm Management Crm Cross Functional Team Leadership Mobile Devices Service Delivery Leadership Project Portfolio Management Mobile Technology Line Management Open Source Software Strategy Service Management Pre Sales Customer Relationship Management It Service Management Business Development Change Management Business Strategy Program Management Integration Virtual Teams Project Management Transformation General Management Team Building Organizational Leadership Customer Service Customer Satisfaction Customer Insight Customer Service Operations Customer Support Customer Engagement Vendor Management International Business Business Planning
Interests:
Science and Technology Environment
Languages:
English Finnish Spanish Swedish
Youtube
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Ulla Vilkman: Oman tyn johtaminen ettyss
Esitys on tallenne Unelmien typiv -webinaarista 5.10.2018. Esiintyj: k...
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28m 2s
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Arto Lauri Voimanen kirjeineen Energia-alojen todellinen ammattiosaaja...
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Arto Lauri Vieraana Voimanen perunat ylhll Energia-alojen todellinen a...
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Satuht
Satuht - Anne Vilkman ja Pekka Halme muodostavat uusperheen, jonka kod...
Duration:
1m 50s
Arto Lauri Testiajoa knnykll
Testiajoa knnykll Energia-alojen todellinen ammattiosaaja. Energia-alo...