111 Littondale Ct, Middletown, DE 19709 • 3023783425
Newark, DE
111 Littondale Ct, Middletown, DE 19709 • 3024384641
Work
Company:
Washington suburban sanitary commission
2013
Position:
Sr. it support analyst
Education
School / High School:
University of Phoenix- Phoenix, AZ
Specialities:
Master of Management of Information Systems
Skills
Active Directory • Windows Server • Troubleshooting • Microsoft Exchange • Networking • Servers • Disaster Recovery • Information Technology • Hardware • Security • Technical Support • Windows 7 • Help Desk Support • Windows • System Administration • Management • Customer Service • Lan Wan • Project Management • Dhcp • It Management • Microsoft Office • Virtualization • Leadership • Team Leadership • Training • Software Documentation • Sharepoint • Analysis • Network Administration • Vmware • Hyper V • Wireless Networking • Dns • Cisco Technologies • Group Policy • Itil • Comptia A+ • Process Optimization • Sccm • Employee Engagement • Training and Development • Large Scale Deployments • Desktop Deployment • Client Relationships Strengthening • Computer Hardware • Software Installation • Blackberry Enterprise Server • Terminal Services • Enterprise Software • Mobile Computing • Operating Systems • Vendor Management • Microsoft Azure
Common Securitization Solutions
Senior Windows System Engineer and Administrator
Washington Suburban Sanitary Commission Sep 2013 - Dec 2016
Senior It Support Analyst
Dpi Specialty Foods Oct 2011 - Aug 2013
Lead It Systems Administrator
Partners Plus Jan 2009 - Dec 2010
Senior Systems Consultant
Dentsply Sirona 2005 - Dec 2008
Network Administrator
Education:
University of Phoenix 2015 - 2018
Masters, Management, Information Systems
University of Delaware 1994 - 2003
Bachelors, Bachelor of Arts, Communications
Baltimore Polytechnic Institute 1990 - 1994
Skills:
Active Directory Windows Server Troubleshooting Microsoft Exchange Networking Servers Disaster Recovery Information Technology Hardware Security Technical Support Windows 7 Help Desk Support Windows System Administration Management Customer Service Lan Wan Project Management Dhcp It Management Microsoft Office Virtualization Leadership Team Leadership Training Software Documentation Sharepoint Analysis Network Administration Vmware Hyper V Wireless Networking Dns Cisco Technologies Group Policy Itil Comptia A+ Process Optimization Sccm Employee Engagement Training and Development Large Scale Deployments Desktop Deployment Client Relationships Strengthening Computer Hardware Software Installation Blackberry Enterprise Server Terminal Services Enterprise Software Mobile Computing Operating Systems Vendor Management Microsoft Azure
2013 to 2000 Sr. IT Support AnalystDPI Specialty Foods Upper Marlboro, MD 2011 to 2013 Lead Systems AdministratorPartners Plus New Castle, DE 2008 to 2010 Senior Systems EngineerDentsply Caulk Milford, DE 2005 to 2008 Network AdministratorConectiv New Castle, DE 2003 to 2004 Senior Desktop TechnicianHousehold International New Castle, DE 2002 to 2003 Computer Systems Technician
Education:
University of Phoenix Phoenix, AZ Master of Management of Information SystemsUniversity of Delaware Newark, DE 2003 Bachelor of Arts in Interpersonal Communications