First Financial Security
Expansion and Team Building
Agility 2018 - Jan 2019
Global Operations - Control Tower Projects
Birchstreet Systems 2017 - 2018
Vice President Global Customer Advocacy and Success
Birchstreet Systems 2014 - 2017
Vice President Global Application and Product Development and Offshore Operations
Birchstreet Systems 2012 - 2014
Director Product Development and India Operations - It Projects
Application Design and Managing Big Teams Customer Data Interface Design Identifying Process Improvements Product Development Agile Methodologies Saas Software Documentation Sql Integration Business Analysis Software Implementation Software Project Management E Commerce Software Development Management Agile Project Management Business Intelligence Business Process Improvement Project Management Sdlc Software As A Service Agile and Waterfall Methodologies Scrum Team Mentoring Team Building Mass Hiring Web Services Customer Escalation Management Escalation Resolution Global Customer Advocacy Global Customer Success Technology Integration Electronic Data Interchange Software Development Life Cycle Organizational Development Multi Cultural Team Leadership Offshore Operations Xml Javascript Hospitality Industry Operations Management Customer Relationship Management Business Strategy Microsoft Office Microsoft Word Microsoft Powerpoint Microsoft Excel Organizational Leadership P2P Executive Leadership
Languages:
English
Certifications:
Creating A High Performance Culture Building Accountability Into Your Culture Cloud Architecture: Core Concepts Mergers and Acquisitions Foundations Scrum: the Basics Scrum: Advanced Project Management Foundations: Risk Discovering Your Strengths Process Improvement Foundations Executive Decision Making