E*Trade
Director of Credit Operations
Capital One Mar 2002 - Apr 2005
Vice President - Collections
Education Credit Services 1998 - 2004
Training Manager
Fundation
Head of Servicing and Collections
E*Trade Apr 2005 - Jan 2016
Director of Credit Risk Operations
Capital One Mar 2001 - Apr 2005
Vice President- Collections
National Asset Management Limited 1998 - 2002
Manager
Skills:
Extensive Knowledge of Collection Strategies and Techniques Well Rounded Knowledge of the Call Center Environment Management Leadership Forecasting Analysis Strategy Risk Management Training Call Centers Financial Services Portfolio Management Project Management Credit Banking