Andrew J Arens

Senior Technical Support Engineer

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Location:

New York, NY

Industry:

Information Technology And Services

Work:

Infinity Info Systems - Greater New York City Area since Feb 2013
Manager, Internal Projects, Operations
Infinity Info Systems - Greater New York City Area Jul 2012 - Feb 2013
Manager, Shared Talent - Enablement Team
Infinity Info Systems - Greater New York City Area Dec 2006 - Jul 2012
Development Manager
Infinity Info Systems - Greater New York City Area Dec 2003 - Dec 2006
Senior Systems Engineer
Infinity Info Systems - Greater New York City Area Dec 2001 - Dec 2003
Systems Engineer

Education:

Skills:

Crm
Software Project Management
Microsoft Sql Server
Software Development
Sdlc
Business Process
Sql
Project Management
Resource Management
Erp
Vbscript
.Net
Crystal Reports
Visual Basic
Sage
Software Documentation
Time Management
People Development
Ms Project
Customer Service
Application Development
Saleslogix
Customer Relations
Conflict Resolution
Scribe
Ms Crm 2011
Business Process Improvement
Customer Relationship Management
Management
Project Planning
Business Analysis
Business Process Management
Technical Documentation
End User Training
Project Delivery
Wordpress
.Net Framework
Business Intelligence
Databases
Enterprise Resource Planning
Software Development Life Cycle
Content Management
Risk Management
Technical Writing
Document Management
Resource Allocation
Google Analytics
Jira
Mysql
Planning

Interests:

Writing
New Technology
Reading
Music
Management Skills
Travel

Languages:

English

Andrew Arens

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Andrew Arens Gainesville, FL

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Work:

The Hudson Institute

Aug 2013 to Aug 2013
Research Intern Columbia University Library
New York, NY
Sep 2012 to Dec 2012
Program Assistant to the Slavic Librarian Eurasia Center
New York, NY
Sep 2011 to Apr 2012
International Trade Development Intern University of Florida Department of Recreational Sports
Gainesville, FL
May 2010 to Sep 2010
Water Safety Instructor Department of Outdoor Recreation, United States Air Force
Scott AFB, IL
May 2007 to Sep 2008
Lifeguard

Education:

COLUMBIA UNIVERSITY
New York, NY
Sep 2011 to May 2013
Master of Arts in Russian THE UNIVERSITY OF FLORIDA
Gainesville, FL
Sep 2009 to May 2011
Bachelor of Arts in Russian Studies

Andrew Arens Brooklyn, NY

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Work:

Anti-Defamation League

Jul 2013 to 2000
Project Manager [Independent Contractor] Infinity Info Systems
New York, NY
Feb 2013 to Jun 2013
Manager, Internal Projects Infinity Info Systems
New York, NY
Jul 2012 to Feb 2013
Manager, Shared Talent - Enablement Team Infinity Info Systems
New York, NY
Dec 2006 to Jul 2012
Development Manager Infinity Info Systems
New York, NY
Dec 2003 to Dec 2006
Senior Systems Engineer Infinity Info Systems
New York, NY
Dec 2001 to Dec 2003
Systems Engineer Keane, Inc
Albany, NY
Jan 2001 to Oct 2001
Programmer Analyst

Education:

Skills:

IT Management Strategic Planning Process Improvement Application Development Vendor/Client/Stakeholder Relations System Administration Project Management Cost-Effective Strategies Quality Assurance Budgeting Training & Development -- Business Process Management