Andre J Josaphat

Vice President Operations

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Location:

440 Hillcrest Vw Dr, Buford, GA

Industry:

Financial Services

Work:

Broadridge Feb 2016 - Aug 2017
Director Product Management
Broadridge Apr 2012 - Feb 2016
Director Client Services
Rr Donnelley Feb 2009 - Jul 2011
Senior Account Manager
Williams Lea Nov 2004 - Dec 2008
Senior Account Manager
Bowne Oct 1998 - Nov 2004
National Client Services Director

Education:

Manhattan College 2010 - 2012
Bachelors, Bachelor of Science, Organizational Management University at Buffalo

Skills:

Outsourcing
Operations Management
Document Management
Budgeting
Customer Service
Investment Banking
Bpo
Vendor Relations
Vendor Management
Business Management
Account Management
Business Strategy
Sourcing
Customer Relations
Change Management
Performance Management
P&L Management
Business Transformation
Business Planning
Organizational Development
Strategic Sourcing
P&L
Customer Satisfaction
Coaching
Client Services
Leadership Development
Management
Budgets
Business Development
Team Building
Contract Negotiation
Training
Project Management
Process Improvement
Crm
Strategic Planning
Executive Management
Team Management
Leadership
Entrepreneurship
Recruiting
Start Ups
Strategy
New Business Development
Human Resources
Employee Relations
Marketing
Sales
Business Process
Cross Functional Team Leadership

Languages:

English

Experienced Senior Account / Operations Manager

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Location:

Greater New York City Area

Industry:

Outsourcing/Offshoring

Work:

RR Donnelley - Greater New York City Area Feb 2009 - Jul 2011
Account Manager
Williams Lea Nov 2004 - Dec 2008
Sr. Account Manager
Bowne Business Solutions Oct 1998 - Nov 2004
National Client Services Director
American Airlines Apr 1989 - Oct 1998
Customer Service Manager
Everrgreen International Airlines Dec 1990 - Aug 1991
Flight Operations/Charter Service Representative

Education:

Manhattan College 2010 - 2012
Bachelor of Science, Organizational Management - Magna Cum-Laude Buffalo State College

Skills:

Outsourcing
Operations Management
Document Management
Budgeting
Customer Service
Investment Banking
BPO
Vendor Relations
Vendor Management
Business Management
Account Management
Business Strategy
Sourcing
Customer Relations
Change Management
Performance Management
P&L Management
Business Transformation
Business Planning
Organizational Development
Strategic Sourcing
P&L
Customer Satisfaction
Coaching
Client Services
Leadership Development
Management
Budgets
Business Development
Team Building
Contract Negotiation
Training
Project Management
Process Improvement
CRM
Strategic Planning
Executive Management

Andre Josaphat Central Islip, NY

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Work:

RRD Donnelley
New York, NY
Feb 2009 to Jul 2011
Account Manager / Director Williams Lea
New York, NY
Oct 1998 to Dec 2008
Sr. Account Manager / Director American Airlines JFK
Queens, NY
Apr 1989 to Oct 1998
Customer Service Manager

Education: