Target since Jul 2010
Asset Protection Specialist
Verizon Wireless Mar 2007 - May 2010
Customer Service Trainer
Verizon Wireless, Tech Support Dec 2003 - Mar 2007
Techincal Support Coord.
Anderson/Miller, Ltd Oct 2002 - Dec 2002
Administrative Assistant
Abitare Aug 2002 - Oct 2002
Intern
Education:
University of Maryland University College 2008 - 2012
Bachelor of Science, Human Resource Management
Illinois Institute of Art 1999 - 2003
Bachelor of Fine Arts, Interior Design
Skills:
Training Leadership Customer Service Management Team Leadership Customer Satisfaction Call Centers Microsoft Office Human Resources Performance Management Recruiting Team Building Coaching Powerpoint Microsoft Excel Account Management Employee Relations Employee Training Sales Microsoft Word Telecommunications Inventory Management Outlook Process Improvement Customer Retention Team Management Customer Experience Troubleshooting Project Planning Administration Quality Assurance Operations Management Interviews Public Speaking Invoicing Analysis Sales Operations Program Management Budgets Strategic Planning Sales Management Negotiation Marketing Leadership Development Time Management Salesforce.com Event Planning Technical Support System Administration Cold Calling
Interests:
Economic Empowerment Civil Rights and Social Action Education Poverty Alleviation Human Rights
Aug 2011 to Present Supervisor of Asset ProtectionTarget Corporation
Jun 2010 to Aug 2011 SupervisorVerizon Wireless
Dec 2003 to Mar 2010 Training and Development Coordinator
Education:
University of Maryland University College Adelphi, MD May 2012 Bachelor of Science in Human Resource ManagementThe Illinois Institute of Art Chicago, IL 2003 Bachelor of Fine Arts in Interior Design
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