Starbucks Coffee Company - Lawrenceville, Georgia since 2005
Manager
Hilton Atlanta and Towers 2000 - 2003
Front office manager
Hilton Atlanta Airport and Towers - Hapeville, Georgia 1999 - 2000
Assistant to the Director of Front Office Operations
Education:
Michigan State University - The Eli Broad Graduate School of Management 1990 - 1992
Master of Business Administration (MBA), Hotel, Restaurant, and Institutional Management
University of Wisconsin-Whitewater
Bachelor of Business Administration (BBA), Marketing
Skills:
Team Building Inventory Management Event Management Customer Service Problem Solving Customer Relations Supervisory Skills Budgeting Hiring Negotiation Forecasting Hospitality Operations Management Food and Beverage Scheduling Purchasing Coaching Retail Planning Budgets Management Catering Event Planning Strategic Planning Team Leadership Hotels Hotel Management Microsoft Office Banquets Project Planning Restaurants Teamwork Training Hospitality Management Leadership Sales Income Statement Strategy Process Scheduler Front Office Food Restaurant Management Hospitality Industry Food Service Sales Management Menu Development Business Planning Social Networking Marketing Marketing Strategy