Alicia A Salvino

US Patent:

20200051100, Feb 13, 2020

Filed:

Oct 17, 2019

Appl. No.:

16/656204

Inventors:

- Charlotte NC, US
Matthew Hsieh - Charlotte NC, US
Scott R. Enscoe - Charlotte NC, US
Raghav Anand - Chadds Ford PA, US
Michael Anderson - Colleyville TX, US
Elizabeth Ann Miller - Brooklyn NY, US
Daniel Shilov - Nashua NH, US
Alicia Anli Salvino - Rockville MD, US

Assignee:

BANK OF AMERICA CORPORATION - Charlotte NC

International Classification:

G06Q 30/02
G06N 20/00
G06F 3/0481

Abstract:

Embodiments leverage an artificial intelligence engine to generate customer-specific user experiences based on real-time analysis of customer responses to recommend and/or experienced features. Some embodiments access a profile of an end user comprising at least one first characteristic associated with the end user and extract end user information from a database of an entity server; identify a first trend related to resource utilization and/or management implemented by the end user based on the extracted end user information; determine an opportunity based on the identified first trend; in response to determining the opportunity, transmit control signals configured to cause the graphical user interface of the device of the end user to display graphically at least one recommendation based on the determined opportunity to the end user; and receive an input selecting or declining at least one recommendation. These inputs may correlate to a modified interface experience.

US Patent:

20200014770, Jan 9, 2020

Filed:

Sep 17, 2019

Appl. No.:

16/573106

Inventors:

- Charlotte NC, US
Suma Nagappa Kumaraswamy - Santa Clara CA, US
Matthew Hsieh - Charlotte NC, US
Scott R. Enscoe - Charlotte NC, US
Elizabeth Ann Miller - Brooklyn NY, US
Alicia Anli Salvino - Rockville MD, US
Daniel Shilov - Nashua NH, US
Michael Anderson - Colleyville TX, US
Raghav Anand - Chadds Ford PA, US

Assignee:

BANK OF AMERICA CORPORATION - Charlotte NC

International Classification:

H04L 29/08

Abstract:

Embodiments of the invention are directed to a system, method, or computer program product for operative communication channel linkage between a user and subscription services for effective and efficient communicate with the third parties associated with the subscriptions. The invention eliminates the storage and processing requirement of a user device and allows a user system to use a single communication channel for communication for a centralized subscription regulation interface for subscription management and communications. The system identifies subscriptions from resource management sources and correlates the subscriptions to the subscription regulation interface for monitoring and trigger analysis based on locational and transactional user extraction.

US Patent:

20180101568, Apr 12, 2018

Filed:

Oct 7, 2016

Appl. No.:

15/288819

Inventors:

- Charlotte NC, US
Matthew Hsieh - Charlotte NC, US
Scott R. Enscoe - Charlotte NC, US
Elizabeth Ann Miller - Brooklyn NY, US
Alicia Anli Salvino - Rockville MD, US
Daniel Shilov - Nashua NH, US
Michael Anderson - Colleyville TX, US
Raghav Anand - Chadds Ford PA, US

International Classification:

G06F 17/30

Abstract:

A network communication interface and a memory device storing an anomaly application and a resource application are provided. A processing device is operatively coupled to the memory device, wherein the processing device is configured to execute computer-readable program code to: determine the existence of an anomalous situation for a user; initiate the anomaly application to acquire aggregated metrics from third parties associated with the anomalous situation; and analyze the anomalous situation using the aggregated information. The aggregated metrics may be obtained from the entity system and/or from a third party system. The aggregated metrics may comprise the historical financial record of a plurality of third parties. The aggregated metrics may be obtained by searching a datastore of the entity system for relevant information from a historical record of unrelated individuals.

US Patent:

20180101854, Apr 12, 2018

Filed:

Oct 7, 2016

Appl. No.:

15/288565

Inventors:

- Charlotte NC, US
Matthew Hsieh - Charlotte NC, US
Scott R. Enscoe - Charlotte NC, US
Raghav Anand - Chadds Ford PA, US
Michael Anderson - Colleyville TX, US
Elizabeth Ann Miller - Brooklyn NY, US
Daniel Shilov - Nashua NH, US
Alicia Anli Salvino - Rockville MD, US

International Classification:

G06Q 30/02
G06N 99/00

Abstract:

Embodiments leverage an artificial intelligence engine to generate customer-specific user experiences based on real-time analysis of customer responses to recommend and/or experienced features. Some embodiments access a profile of an end user comprising at least one first characteristic associated with the end user and extract end user information from a database of an entity server; identify a first trend related to resource utilization and/or management implemented by the end user based on the extracted end user information; determine an opportunity based on the identified first trend; in response to determining the opportunity, transmit control signals configured to cause the graphical user interface of the device of the end user to display graphically at least one recommendation based on the determined opportunity to the end user; and receive an input selecting or declining at least one recommendation. These inputs may correlate to a modified interface experience.

US Patent:

20180101900, Apr 12, 2018

Filed:

Oct 7, 2016

Appl. No.:

15/288797

Inventors:

- Charlotte NC, US
Matthew Hsieh - Charlotte NC, US
Scott R. Enscoe - Charlotte NC, US
Elizabeth Ann Miller - Brooklyn NY, US
Alicia Anli Salvino - Rockville MD, US
Daniel Shilov - Nashua NH, US
Michael Anderson - Colleyville TX, US
Raghav Anand - Chadds Ford PA, US

International Classification:

G06Q 40/02

Abstract:

Embodiments of the present invention provide a system for real-time dynamic graphical representation of resource utilization and/or resource management. The system provides an accessible method to assist the users of an entity to allocate the resources by matching the profile of the end user with a comprehensive set of profiles to determine a subset of profiles. The system accesses the information from the subset of profiles and provides recommendations to facilitate proper resource utilization and/or management.

US Patent:

20180101901, Apr 12, 2018

Filed:

Oct 7, 2016

Appl. No.:

15/288805

Inventors:

- Charlotte NC, US
Matthew Hsieh - Charlotte NC, US
Scott R. Enscoe - Charlotte NC, US
Elizabeth Ann Miller - Brooklyn NY, US
Alicia Anli Salvino - Rockville MD, US
Daniel Shilov - Nashua NH, US
Michael Anderson - Colleyville TX, US
Raghav Anand - Chadds Ford PA, US

International Classification:

G06Q 40/02
G08B 21/18

Abstract:

An entity system comprises a network communication interface and a memory device storing an alert application. A processing device is operatively coupled to the memory device and is configured to execute computer-readable program code to: transmit alerts to a user device in response to alert conditions; monitor responses to the alert from the user device; and alter the visual appearance of the alerts at the user device based on the results of monitoring the responses. The processing device may be configured to execute computer-readable program code to select from at least two different types of alerts. The two different types of alerts may comprise different icons having different visual appearances. The two different types of alerts may be associated with different alert conditions. The entity system may transmit a message to the user device such that the alerts are displayed on the user device without being displayed in-line with associated transaction information and/or disabling the alerts such that the alerts are not displayed.

US Patent:

20180101985, Apr 12, 2018

Filed:

Oct 7, 2016

Appl. No.:

15/288081

Inventors:

- Charlotte NC, US
Matthew Hsieh - Charlotte NC, US
Scott R. Enscoe - Charlotte NC, US
Raghav Anand - Chadds Ford PA, US
Michael Anderson - Colleyville TX, US
Elizabeth Ann Miller - Brooklyn NY, US
Daniel Shilov - Nashua NH, US
Alicia Anli Salvino - Rockville MD, US

International Classification:

G06T 19/00
G06K 9/00
G02B 27/01

Abstract:

Systems provide for a virtual reality experience of a predicted future state based on the occurrence or contemplation of an event. Other systems herein described provide for an augmented reality experience that replaces an object within view with an augmented display of the object based on the predicted future state of the object.

US Patent:

20180102955, Apr 12, 2018

Filed:

Oct 11, 2016

Appl. No.:

15/290750

Inventors:

- Charlotte NC, US
Matthew Hsieh - Charlotte NC, US
Scott R. Enscoe - Charlotte NC, US
Raghav Anand - Chadds Ford PA, US
Michael Anderson - Colleyville TX, US
Elizabeth Ann Miller - Brooklyn NY, US
Daniel Shilov - Nashua NH, US
Alicia Anli Salvino - Rockville MD, US

International Classification:

H04L 12/26
H04L 29/08
H04L 12/24
G06Q 40/00

Abstract:

Pre-configured resource acquisitions are established and maintained in a database. The occurrence or imminent occurrence of an computer network-based event that impacts the pre-configured resource acquisition are monitored or tracked and, based on the determined impact of the computer network-based event, at least one of the occurrence of the computer network-based event is prevented or the user is notified of the impact of the computer-network based event on the pre-configured resource acquisition.