Camba Aug 2017 - Aug 2018
Database Project Coordinator
Transperfect Legal Solutions Aug 2017 - Aug 2018
Project Coordinator
Microedge May 2016 - Aug 2017
Product Support Engineer
Dga Security Systems Feb 2012 - Sep 2014
Customer Care Specialist
Kaplan Test Prep Feb 2010 - Feb 2012
Customer Service Representative
Education:
Cuny School of Professional Studies 2017 - 2019
Master of Science, Masters, Data Science
King's College London 2014 - 2015
Master of Science, Masters, Social Sciences
St. Joseph's College 2005 - 2009
Bachelors, Bachelor of Arts, Mathematics, Computer Science
St. John's Preparatory School 2001 - 2005
Skills:
Microsoft Office Troubleshooting Customer Service Technical Support Public Speaking Microsoft Excel Computer Hardware Research Powerpoint Training Outlook Salesforce.com Windows 7 Software Documentation Software Installation Account Management Microsoft Outlook Customer Satisfaction Databases Microsoft Powerpoint Data Analysis R Sql Html Python Data Management Database Administration Data Integration Data Migration Statistical Data Analysis
Feb 2012 to 2000 Customer Care SpecialistKaplan Test Prep New York, NY Feb 2010 to Feb 2012 Customer Service RepresentativeSt. Joseph's College Brooklyn, NY Oct 2007 to Oct 2011 StatisticianU.T. Southwestern Medical Center Dallas, TX Jun 2009 to Aug 2009 Bio-Informatics InternSt. Joseph's College Brooklyn, NY Jan 2007 to Jun 2009 Jr. Computer Technician/Help Desk Associate
Education:
St. Joseph's College Brooklyn, NY 2009 B.A. in Mathematics
Skills:
All applications of Microsoft Office and Salesforce CRM tool. Previous course work and work experience in: Java, Visual Basic, Adobe Creative Suite, and HTML. Skilled at learning new concepts quickly while working well under pressure.