Adrienne F Cabral

Customer Operations Manager

view source

Location:

Montclair, NJ

Industry:

Information Services

Work:

Elsevier
Manager, Account Support Team
Sourcemedia Feb 2002 - May 2005
Assoc Director
Ioma Jul 1984 - Sep 2001
Director of Telesales
Jul 1984 - Sep 2001
Customer Operations Manager

Education:

The Institute of Management & Administration Inc 2001
New York University
Syracuse University
Bachelors, Bachelor of Arts, Broadcast Journalism, Communications

Skills:

Account Management
Call Center
Strategic Planning
Vendor Management
Budgets
Training
Change Management
Customer Service
Cross Functional Team Leadership
Social Media
Marketing
Forecasting
Marketing Communications
Team Leadership
Recruiting
Event Planning
Sales
Crm
Process Improvement
Leadership
Business Development
Customer Retention
Telemarketing
Sales Management
Management
Publishing
Strategy
Customer Relationship Management
Call Centers
Mentoring
Customer Satisfaction
Customer Experience
Service Level Agreements
Problem Solving
Salesforce.com

Manager, E-Sales Support At Elsevier

view source

Location:

Greater New York City Area

Industry:

Publishing